Software Engineering Manager, Network Services

About the organization
Cloudflare is redefining the way networks are run at scale. Our Network Services product suite puts the connectivity, scale, and performance of Cloudflare's global network in front of customers' network infrastructure and private networks, providing a single pane of glass for network connectivity, visibility, and operating network functions like DoS mitigation, Next-Gen Firewall, IDS/IPS, WAN optimization, public cloud integration, and more. We are a team of engineers and product managers who obsess over quickly building products that solve real customer problems using innovative technologies and techniques which leverage Cloudflare's unique architecture and global network footprint.
About the Team
The Magic Cloud Networking team develops an orchestration framework that enables customers to securely connect public cloud resources (AWS, Azure, GCP) to Cloudflare's global data-center network. The team tackles unique challenges such as how to work with diverse cloud networking models in a generic way, how to deal with out-of-band customer modifications, and how to recover from cloud resource failures. Our platform must be resilient, scalable, and flexible to meet these demands and is powered by Go-based microservices deployed across Cloudflare's infrastructure.
About the Role
As the Engineering Manager for the Magic Cloud Networking team, you will lead a group of talented engineers building the next generation of multi-cloud networking solutions for Network Services. Your role is to drive technical excellence, foster a collaborative and inclusive team culture, and deliver robust, scalable, and secure networking services. You will partner closely with product, design, infrastructure, and security teams, ensuring alignment with Cloudflare's business and technical objectives.
Key Responsibilities

• Lead, mentor, and grow a high-performing team of software engineers, providing regular feedback, career development, and technical guidance
• Work closely with Product and Engineering stakeholders to prioritize, plan and execute on work.
• Understand technical implications of work in order to scope, work across teams and help unblock projects.
• Responsible for production services, organizing on-call rotations and handling customers escalations
• Ensure effective incident response, root cause analysis, and implementation of long-term solutions to avoid service outages
• Promote best practices in software engineering, driving continuous improvement in processes, tools, and documentation

Desired Skills & Experience

• 2+ years Experience as an Engineering Manager for a team of Software Engineers focused on backend systems
• Excel at planning, creating teams and overseeing execution to meet commitments and deliver with predictability.
• Strong analytical and problem-solving skills, with attention to detail and a focus on delivering high-quality solutions
• Demonstrate a track record of managing a team including hiring, onboarding, and professional development. You inspire your team to reach higher. You're as good at explaining "why" as you are "how".
• Experience implementing tools, process, internal instrumentation, methodologies and resolving blockages.
• Comfortable managing teams/projects in multiple locations and time zones, with tight deadlines and short release cycles.
• Ability to communicate in a clear and concise manner both in writing and verbally
• Understanding of public cloud networking (AWS, Azure, GCP), network protocols (Layer 3/4), and orchestration platforms
• Experience programming in systems languages such as Rust and Golang

Compensation
Compensation may be adjusted depending on work location.

• For Bay Area-based hires: Estimated annual salary of $225,000 - $275,000
• For New York City, Washington, and California (excluding Bay Area) based hires: Estimated annual salary of $213,000 - $261,000.
• For Colorado-based hires: Estimated annual salary of $191,000 - $233,000.

Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

This role may require flexibility to be on-call outside of standard working hours to address technical issues as needed.