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Overview
Dynatrace is seeking multiple talented interns to join our D1 Operations organization, supporting initiatives across Support, Tools Engineering, Customer Success, and AI Innovation. These roles help build a world where software works perfectly by improving how our customers access knowledge, accelerating internal processes with AI and automation, and developing strategies for scalable innovation.
Interns will collaborate with leaders across Operations, Data Science, Machine Learning Engineering, Support, Services, and Customer Success—gaining hands-on experience in both Engineering and Strategy domains.
Your role at DynatraceWe are looking for motivated junior or senior students pursuing degrees in Software Engineering, Information Systems, Communications, Business, or related fields. As a D1 Intern, you may support projects in one or more of the following areas:
AI, Automation & Engineering Projects
- Build and integrate AI agents and tooling into existing business workflows.
- Assess AI backlogs and contribute to solution design, architecture, and effort estimation.
- Develop automation to streamline processes such as Product End of Life (EOL) management.
- Collaborate with Data Science and ML Engineering teams to improve LLM/agent quality and output.
Knowledge Management & Customer Empowerment
- Support the development of knowledge management strategies, processes, and content workflows.
- Implement AI to accelerate drafting, curation, and quality review of customer-facing content.
Strategy & Innovation Initiatives
- Build AI innovation strategy models that enable rapid prototyping and scalable adoption.
- Evaluate prototype value, develop process flows, and help prioritize high-value projects.
- Groom project backlogs and collaborate with engineering interns on execution.
Interns will regularly partner with VP Operations, Directors across Support/Services/Customer Success, and technical stakeholders across the D1 ecosystem.
What will help you succeedEducation
- Currently working toward a Bachelor's degree in Software Engineering, Information Systems, Communications, Business, or related fields.
Experience
- 0–1 years of experience.
- Strong interest in technology, AI, and software-driven organizations.
Technical Skills
- LLM/AI
- Python
- Java
- Word / PowerPoint / Excel (for strategy-focused work)
Soft Skills
- Excellent written and verbal communication skills.
- Ability to work independently and collaboratively in a team environment.
- Strong problem-solving and analytical thinking.
- Dynatrace is a leader in unified observability and security.
- We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
- Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
- The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
- Over 50% of the Fortune 100 companies are current customers of Dynatrace.
- $26/hour
- Full-time: 40 hours/week
- 10 Weeks: June 8th - August 14th
- Hybrid in Detroit, MI (4 days in office)
- Application deadline: February 20,2026
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
