Enterprise Applications - Senior Enterprise Systems Administrator (Oracle Fusion)

Available Locations: Austin
About the Role
We are seeking a highly skilled and experienced Oracle Fusion Cloud Senior System Administrator to join our Enterprise Application Team and our ERP Transformation Program. In this critical role, you will be instrumental in the successful deployment, ongoing maintenance, and optimization of our Oracle Fusion environments (ERP, EPM, GTM, OIC) . You will leverage your expertise in Oracle Cloud Infrastructure (OCI), Oracle Integration Cloud (OIC), and robust security practices to ensure the stability, performance, and security of our core business applications. If you thrive in a complex, fast-paced environment and are passionate about driving operational excellence, we encourage you to apply.
What You'll Do

• Environment Management: Lead the creation, configuration, and maintenance of Oracle Fusion environments across Sandbox, QA/Test, and Production instances, ensuring alignment with project lifecycles and business requirements.
• Environment Strategy: Managing our full environment landscape (e.g., Production, Sandbox, Test, Dev).
• Quarterly Updates: Coordinating the quarterly updates from Oracle with the Oracle Application Architect, across IT and the Business.
• Cloud Infrastructure (OCI): Administer and optimize Oracle Cloud Infrastructure (OCI) components relevant to Fusion, including compute, storage, access management.
• Integration Management (OIC) and Data Management: Collaborate with integration teams to manage and monitor integrations built using Oracle Integration Cloud (OIC), ensuring seamless data flow between Fusion ERP and other enterprise systems.
• Integration Monitoring: Monitoring integrations, built on Oracle Integration Cloud (OIC) including troubleshooting failed data transfers or API calls.
• Data Management: Managing data imports/exports using tools like FBDI (File-Based Data Import), and troubleshooting data load errors.
• Security & Access Management:
• Role-Based Access Control (RBAC): Creating, managing, and customizing job roles, data roles, and security profiles.
• User Provisioning: Onboarding new users and ensuring they are assigned the correct roles based on their job function.
• Segregation of Duties (SoD): Working with our Internal Audit Team and Business Teams to implement and enforce SoD rules.
• Security Audits: Using RMC, regularly running reports on user access, identifying "super-users" or conflicting roles, and supporting internal and external audits as part of quarterly access review process (QAR)
• Single Sign-On (SSO): Managing the configuration and synchronization of users between Oracle Fusion and our corporate identity application.
• Service Management and Oracle Liaison

Oracle Service Requests (SRs): Own logging, managing, and escalating service requests with Oracle Support for any bugs, performance issues, or configuration questions.Service Notifications: Acting as the primary point of contact for all service notifications from Oracle regarding maintenance, updates, or outages.

• Monitoring & Performance: Using Oracle provided dashboards to monitor application performance and service health.
• Troubleshooting & Support: Provide expert-level troubleshooting and resolution for complex technical issues related to Oracle Fusion ERP, OCI, and OIC, collaborating with Oracle Support as needed.
• Documentation: Create and maintain comprehensive documentation for system architecture, configurations, processes, security policies, and troubleshooting guides.
• Collaboration: Work closely with Business Teams, IT Teams, and 3rd party partners to support new requests and ongoing operations.
• Strategic Input: Contribute to architectural discussions, capacity planning, and future roadmap development for our Oracle Fusion landscape.

What You Bring

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 7+ years of experience in Oracle ERP system administration, with at least 4+ years specifically focused on Oracle Fusion ERP and OIC.
• Proven expertise in creating and managing Oracle Fusion ERP environments (Sandbox, QA, Production).
• Strong hands-on experience with Oracle Cloud Infrastructure (OCI), including familiarity with IaaS and PaaS services relevant to Fusion ERP deployment.
• Solid understanding and practical experience with Oracle Integration Cloud (OIC) for enterprise integrations.
• In-depth knowledge of Oracle Security features, role management, data security, and audit capabilities within Fusion ERP.
• Demonstrated understanding and application of general cloud security principles (e.g., shared responsibility model, least privilege, data encryption, network security in cloud environments).
• Experience with upgrades and performance tuning of Oracle Fusion ERP.
• Familiarity with SQL and PL/SQL for data analysis and troubleshooting.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work independently and as part of a collaborative team in a fast-paced environment.

Examples of Other Desirable Skills, Knowledge and Experiences

• Relevant Oracle Cloud certifications (e.g., Oracle Cloud Infrastructure Certified Architect, Oracle Fusion Cloud ERP Implementation Specialist).
• Experience with other Oracle PaaS services.
• Working with 3rd party managed service providers (MSPs).
• Familiarity with ITIL best practices.
• Experience in a Fortune 500 or large enterprise environment.