Responsible for implementing ITSM solutions using ServiceNow, integrating third-party systems, and developing customized applications following best practices.
JOB TITLE SERVICENOW SR DEVELOPER (5-7 YEARS) Must Have Experience • Experienced in implementation of ITSM solution using industry best practices • Experience in ITSM integrations – Inbound & outbound with 3rd party systems • Hands-on development experience of ServiceNow scripting like Business Rule, Script include, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound • Good experience of Service Portal and widget creation • Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation • Knowledge of Authentication via Auth 2.0, certificates and Mid Server • Implemented ServiceNow project in Domain separated instance • Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases. • Good knowledge of MID Server installation and management • Experience of custom applications development • Experience of LDAP/Active Directory/SSO implementation • Experience of Orchestration use case implementation Good to have Experience • Knowledge of Flow Designer, Integration Hub • Worked on Discovery, Service Mapping, Event Mgmt • Worked on CSM, HRSD, GRC, ITBM • Experience in working on Performance Analytics • Design and modification of ServiceNow Service Portal. • Review existing set up and provide best practice recommendations in line with the OEM • Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features. • Experience with HTML coding and Jelly script strongly preferred Academic and Professional Experience Professional • 3+ years of experience with ServiceNow required • 5+ years of experience with IT Industry required Academics • Certified System Admin • CIS-ITSM, Certified Application developer • ITIL Foundations certification is preferred. • Bachelor’s degree or equivalent combination of education and experience.
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Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
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