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Remote or Hybrid
Hiring Remotely in California
Senior level
Remote or Hybrid
Hiring Remotely in California
Senior level
The Global Head of Talent Experience leads corporate recruitment strategy, focusing on data-driven hiring practices and improving candidate experiences while managing a high-performing team.
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Global Head of Talent Experience - Corporate Recruitment

Our Purpose

At Xero, we’re here to make running a business beautiful. By making small business more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we’re not only helping small business, we’ll be building a stronger economy that can change the world.

How you’ll make an impact

The Head of Corporate Recruitment plays an integral role across Xero and Xero’s Talent Experience (TX) team. This role leads the global strategy and delivery of hiring for Corporate (G&A) functions, ensuring Xero attracts and hires exceptional talent to support the company’s global growth.

Reporting to the EGM, Talent Experience, this role sits on the TX leadership team and partners closely with senior leaders across Finance, Legal, People Experience, Marketing, Customer Experience, Strategy, and Operations.

You will ensure the Corporate hiring portfolio operates with high quality, operational discipline and strong stakeholder partnership, while continuously improving the way we hire through data, analytics and AI-enabled recruiting practices.

This role brings a rigorous, data-led approach to recruiting operations, ensuring hiring decisions and improvements are grounded in analytics, experimentation and measurable outcomes.

You will help ensure Xero maintains a high bar for hiring, delivering #beautiful hiring experiences for candidates and leaders while enabling Corporate teams to access world-class talent globally.

What you’ll do

This leadership role combines strong commercial judgement, operational leadership and exceptional stakeholder partnership. You will lead and develop a high-performing Corporate Recruitment team while ensuring the delivery of effective and scalable hiring practices.

You will partner closely with executive leaders to understand organisational priorities and ensure hiring strategies are aligned to business needs while maintaining strong hiring standards.

You will champion the adoption of AI-enabled recruiting tools and data-driven decision making, improving speed, insight and hiring quality across the recruitment lifecycle.

You will also drive a culture of operational excellence and measurement, ensuring recruiting performance is continuously evaluated and improved through strong analytics and insights.

Success looks like
  • Strong partnership with executive stakeholders to deliver high-quality hiring outcomes for Corporate functions globally

  • Consistent delivery of high-quality, merit-based hiring decisions aligned with Xero’s global hiring standards

  • Improvements in Hiring Manager and Candidate experience (NPS)

  • Effective leadership of the global Corporate Recruitment team, including performance standards, capability building and coaching

  • High levels of operational discipline across hiring processes, ensuring efficient and consistent delivery across regions

  • Strong command of recruiting analytics, including funnel conversion, hiring velocity, pipeline health, recruiter capacity and channel effectiveness

  • Regular executive stakeholder engagement supported by clear hiring analytics, pipeline health indicators and performance metrics

  • Meaningful adoption of AI-enabled hiring tools and data insights to improve sourcing, screening and hiring effectiveness

  • Use of data experimentation and analytics to continuously improve hiring outcomes and operational performance

  • Ongoing review and optimisation of sourcing channels, vendor partnerships and recruiting technology

  • Contribution to broader TX functional priorities and continuous improvement initiatives

  • Support for additional strategic or operational projects as required

What you’ll bring with youCritical competencies
  • Exceptional ability to influence and build trusted relationships with senior stakeholders

  • Strong commercial judgement, discretion and integrity

  • Strong analytical capability, using recruiting metrics, funnel data and market insights to drive decision-making

  • High numerical fluency, with the ability to interpret hiring data, identify operational patterns and translate insights into clear actions

  • Excellent organisational and operational leadership skills

  • The ability to coach and develop high-performing teams while delivering exceptional stakeholder and candidate experiences

Experience
  • Experience leading Corporate / G&A recruitment within a global organisation

  • Demonstrated success partnering with executive leaders to deliver strategic hiring outcomes

  • Experience implementing or leveraging AI-enabled recruiting technologies and modern talent acquisition practices

  • Strong track record of building high-performing recruiting teams and delivering operational excellence

  • Experience using recruiting analytics and data insights to improve hiring performance

  • Experience contributing to functional improvement within Talent Acquisition organisations

This position description is intended merely as a guideline of the responsibilities involved in the position. The employee is expected to perform any other duties as reasonably required by their Manager.

Top Skills

Ai-Enabled Recruiting Tools
Recruiting Analytics

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