.png){kind=logo}
Lead quality assurance for Federal Salesforce Public Sector solutions by designing functional, performance, and security test plans; ensuring compliance with Federal standards; identifying and mitigating risks; collaborating with architects, developers, and business analysts; reporting quality metrics; and validating Salesforce Government Cloud Plus, Service Cloud, Experience Cloud, Agentforce, and AI capabilities.
Quality Assurance – Salesforce Federal Delivery
Location: Remote/Hybrid (US-based, DC Metro Area). In-person expectations include visits with customers, Salesforce offices, and Thunder offices in Tysons Corner, VA.
Employment Type: This is a contingent role based upon a successful bid award.
Role Summary:
We’re seeking a QA Specialist who plays a key role in driving the successful delivery of complex Federal Salesforce Public Sector solutions by ensuring the highest standards of platform integrity. This role is accountable for testing functionality, performance, and security to ensure a high-quality, mission-ready product.
Working closely with the Program Manager and Technical Architects, the QA Specialist ensures that every release meets mission objectives and rigorous contractual requirements. This position requires strong governance, planning capabilities, and experience operating within the rigorous security and compliance standards of cleared Federal delivery environments.
Responsibilities:
- Comprehensive Testing: Lead the design and implementation of test plans covering functionality, performance, and security to meet stringent Federal requirements.
- Security & Compliance QA: Ensure all technical deliverables and Salesforce environments comply with Federal security standards and reporting requirements.
- Risk Mitigation: Identify and escalate critical technical risks and issues proactively, implementing strategic mitigation strategies to ensure overall program success.
- Cross-Functional Collaboration: Partner with architects, developers, and Business Analysts (BAs) to validate that Salesforce Public Sector initiatives align with technical architecture.
- Performance Metrics: Track and report on quality performance metrics through transparent, timely communication and program dashboards for Federal clients.
- Innovation Validation: Stay updated with the latest Salesforce trends—including Agentforce and Government Cloud Plus—to validate innovative solutions for Federal clients.
Qualifications:
- US Citizenship Required, with ability and willingness to obtain security clearance(s).
- Bachelor's degree required.
- 7-10+ years of IT quality assurance or project management experience, preferably in large-scale Federal environments.
- 3-5+ years of proven experience testing programs that utilize Salesforce Government Cloud Plus, Service Cloud, and/or Experience Cloud.
- Technical Knowledge: Working knowledge of Agentforce and Salesforce AI capabilities, including the ability to validate autonomous agents within a secure environment.
- Stakeholder Management: Exceptional communication skills and the ability to lead cross-functional teams in cleared delivery environments.
- Strategic Thinking: Strong strategic planning, governance, and organizational skills to align technical solutions with business objectives.
- Certifications: PMP, CSM, or ISTQB certification preferred.
Why Thunder? Because You Deserve More Than Just a Job.
- A Culture of Builders – We’re a remote-first, global team of curious, collaborative problem-solvers. You’ll have the opportunity to refine processes, solve challenges, and help shape the future of Salesforce and Amazon consulting. If you’re excited to build, innovate, and grow, you’ll fit right in.
- Forge Your Own Path – At Thunder, you’re not just filling a role—you’re shaping it. Whether it’s jumping into presales, refining our methodology, or building something entirely new, the opportunity to innovate is yours to take.
Perks In Store for You:
- Comprehensive Benefits with Sequoia – Medical, Dental, Vision, and Employer-Paid Life/Disability Insurance to keep you and your loved ones covered.
- Ownership & Impact – Stock options in a fast-moving, high-growth company. Every employee plays a part in what we’re building. Come make your mark!
- Level Up Your Career – Real opportunities to grow your Salesforce and Amazon expertise through mentorship, certifications, and hands-on experience with cutting-edge technology.
- People-First Flexibility – We’re always listening, evolving, and adapting. Your feedback helps shape our policies, ensuring you can thrive - professionally and personally.
At Thunder, we are committed to pay equity and transparency. The annual salary range for this position is $90,000 to $145,000 and represents the national base pay targets for this role across all U.S. locations. This disclosed range does not include additional compensation components such as discretionary bonuses, equity, or our standard employee benefits package. Actual individual pay decisions are based on a rigorous assessment of job-related factors, including the candidate’s geographic location, relevant certifications, and specific level of professional experience. Please note that it is not typical for an individual to be hired at or near the top of the range, as compensation is tailored to the unique facts and circumstances of each specific case.
Research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If most of this job description describes you, then we encourage you to please apply for this role. Thunder is proud to be an Equal Opportunity employer, and is deeply committed to building and supporting our diverse team through inclusive, equitable hiring practices.
Thunder does not accept unsolicited resumes from recruitment agencies. All resumes submitted by recruitment agencies to any employee via email, the Internet (including LinkedIn), or directly without a fully-executed search agreement will be deemed the sole property of Thunder, and no fee will be paid in the event the candidate is hired.
Similar Jobs
Digital Media • Fintech • Information Technology • Machine Learning • Financial Services • Cybersecurity • Automation
Handle inbound and outbound mortgage collections calls, review account status, collect payments, evaluate customer finances, negotiate repayment solutions, and document account actions. Ensure compliance with customer information security, debt collection, and mortgage regulations while meeting quality, productivity, and operational targets. The role includes extensive training and operates on a hybrid schedule with three days onsite and two days remote in Irving, Texas.
Top Skills:
Ai SimulationsDigital Phone SystemsExcelMicrosoft WordMsp/Black Knight
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Leads a specialized casualty claims team managing severe-exposure portfolios, complex litigation, coverage issues, reserves, settlements, vendors, and claim-handling protocols. Partners with legal, underwriting, actuarial, reinsurance, and other stakeholders to develop strategies, monitor litigation trends, address legal system abuse, manage financial outcomes, and improve operational performance. Coaches claims leaders, oversees staffing and portfolio capacity, and presents strategic recommendations to executives and business partners.
Top Skills:
Guidewire Claims System
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Own model observability for Auto Physical Damage data science products, including traditional ML and GenAI/LLM systems. Build monitoring pipelines, dashboards, metrics, thresholds, alerts, and remediation documentation. Detect drift, performance degradation, anomalies, and data-quality issues; support MLOps, LLMOps, governance, compliance, and audit reporting. Analyze business outcomes, identify improvement opportunities, and communicate model health findings to technical and non-technical stakeholders.
Top Skills:
AWSAzureEmblemExcelGCPLlmopsMlopsPowerPointPythonSASSQLStreamlitTableauVBA
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
