.png){kind=logo}
Design and lead Federal Salesforce Service Cloud and Experience Cloud solutions, produce compliant architecture and design documents, liaise with Federal stakeholders, mentor teams, mitigate technical risks, and support Federal bids while ensuring security and Government Cloud Plus best practices.
Solution Architect - Salesforce Federal Delivery
Location: Remote/Hybrid (US-based, DC Metro Area). In-person expectations include visits with customers, Salesforce offices, and Thunder offices in Tysons Corner, VA.
Role Summary:
We’re seeking a Federal Solution Architect who plays a key leadership role in designing and driving the successful delivery of complex Federal Salesforce Public Sector solutions, specifically within Service Cloud and Experience Cloud. Working closely with the Program Manager, the Solution Architect functions as a liaison between the Federal client and the Thunder team, translating mission requirements into scalable architecture. This role requires a blend of technical mastery, strategic vision, and the ability to operate within the rigorous security and compliance standards of cleared Federal delivery environments.
Responsibilities:
- Lead the overall Salesforce Service Cloud and Public Sector solution design and implementation, ensuring alignment between mission objectives and technical architecture.
- Develop high-level solution architecture and detailed design documents that comply with Federal standards and security requirements.
- Serve as a primary point of contact for cleared Federal stakeholders, facilitating technical discovery and aligning solutions with business strategies.
- Partner with Technical Architects to ensure adherence to best practices, industry standards, and Federal compliance for Salesforce environments.
- Mentor and lead development teams, Business Analysts (BAs), and QA resources to ensure the technical success of the program.
- Identify and mitigate technical risks and partner with sales/business development teams to accurately estimate the level of effort for Federal bids.
- Stay updated with the latest Salesforce trends—including Government Cloud Plus, Service Cloud, and Agentforce—to provide innovative solutions for Federal clients.
Qualifications:
- 8-10+ years of extensive experience in Salesforce architecture and implementation, preferably in large-scale Federal environments.
- 3-5+ years of proven experience solutioning for Salesforce Government Cloud Plus, Service Cloud, and/or Experience Cloud.
- Proven working knowledge of Agentforce and Salesforce AI capabilities, including the ability to architect autonomous agents and generative AI solutions within a secure Government Cloud Plus environment.
- Deep knowledge of the Salesforce ecosystem with advanced expertise in configuration, customization, and business process modeling.
- Exceptional stakeholder management and executive-level presentation skills.
- Strong strategic planning, governance, and organizational skills.
- Proven ability to lead cross-functional teams and manage complex programs in cleared delivery environments.
- US Citizenship required.
- Bachelor's degree required.
- Preferred Certifications: Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, and Service Cloud Consultant.
Why Thunder? Because You Deserve More Than Just a Job.
- A Culture of Builders – We’re a remote-first, global team of curious, collaborative problem-solvers. You’ll have the opportunity to refine processes, solve challenges, and help shape the future of Salesforce and Amazon consulting. If you’re excited to build, innovate, and grow, you’ll fit right in.
- Forge Your Own Path – At Thunder, you’re not just filling a role—you’re shaping it. Whether it’s jumping into presales, refining our methodology, or building something entirely new, the opportunity to innovate is yours to take.
Perks In Store for You:
- Comprehensive Benefits with Sequoia – Medical, Dental, Vision, and Employer-Paid Life/Disability Insurance to keep you and your loved ones covered.
- Ownership & Impact – Stock options in a fast-moving, high-growth company. Every employee plays a part in what we’re building. Come make your mark!
- Level Up Your Career – Real opportunities to grow your Salesforce and Amazon expertise through mentorship, certifications, and hands-on experience with cutting-edge technology.
- People-First Flexibility – We’re always listening, evolving, and adapting. Your feedback helps shape our policies, ensuring you can thrive - professionally and personally.
At Thunder, we are committed to pay equity and transparency. The annual salary range for this position is $140,000 to $180,000 and represents the national base pay targets for this role across all U.S. locations. This disclosed range does not include additional compensation components such as discretionary bonuses, equity, or our standard employee benefits package. Actual individual pay decisions are based on a rigorous assessment of job-related factors, including the candidate’s geographic location, relevant certifications, and specific level of professional experience. Please note that it is not typical for an individual to be hired at or near the top of the range, as compensation is tailored to the unique facts and circumstances of each specific case.
Research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If most of this job description describes you, then we encourage you to please apply for this role. Thunder is proud to be an Equal Opportunity employer, and is deeply committed to building and supporting our diverse team through inclusive, equitable hiring practices.
Thunder does not accept unsolicited resumes from recruitment agencies. All resumes submitted by recruitment agencies to any employee via email, the Internet (including LinkedIn), or directly without a fully-executed search agreement will be deemed the sole property of Thunder, and no fee will be paid in the event the candidate is hired.
Similar Jobs
Fintech • Financial Services
Manage and grow relationships with affluent customers by delivering multi-product banking, lending, and investment solutions. Acquire new clients, conduct discovery-based planning, coordinate with Wealth/Home Lending/Business teams, ensure accurate documentation and regulatory compliance, and support branch service and digital adoption.
Digital Media • Fintech • Information Technology • Machine Learning • Financial Services • Cybersecurity • Automation
Handle inbound and outbound mortgage collections calls, review account status, collect payments, evaluate customer finances, negotiate repayment solutions, and document account actions. Ensure compliance with customer information security, debt collection, and mortgage regulations while meeting quality, productivity, and operational targets. The role includes extensive training and operates on a hybrid schedule with three days onsite and two days remote in Irving, Texas.
Top Skills:
Ai SimulationsDigital Phone SystemsExcelMicrosoft WordMsp/Black Knight
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Leads a specialized casualty claims team managing severe-exposure portfolios, complex litigation, coverage issues, reserves, settlements, vendors, and claim-handling protocols. Partners with legal, underwriting, actuarial, reinsurance, and other stakeholders to develop strategies, monitor litigation trends, address legal system abuse, manage financial outcomes, and improve operational performance. Coaches claims leaders, oversees staffing and portfolio capacity, and presents strategic recommendations to executives and business partners.
Top Skills:
Guidewire Claims System
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
