Foreclosure Specialist III - Business Quality Control

Summary:

The Specialist, Foreclose III is responsible for working directly with governmental, special servicing, private label, and high profile investors while making decisions and providing resolutions regarding foreclosure issues in order to minimize risks and mitigate loss outside of their delegated authority.  Provide management with status updates and prepare a variety of complex reports to ensure compliance with all agency, investor and insurer guidelines. Support internal staff with questions regarding foreclosure loans within their delegated authority. Responsible for ensuring the Foreclosure Process is completed accurately in adherence to mandatory state and investor timelines by acting as a liaison between Freedom Mortgage and outside counsel.

Essential Job Duties and Responsibilities include:

• Managing past due and approaching standard FCL cases including FNMA, GNMA (FHA,VA,USDA & Private Investors

• Follow up on all FCL actions daily/monthly to ensure investor guidelines and monthly status requirements are within compliance.

• Responsible for document execution of various financial foreclosure documents required during the foreclosure process per Federal Compliance standards.

• Ensure accounts are properly documented with actions taken, correspondence, and explanation of controllable vs non controllable delays.

• Knowledgeable in agency, investor or insurer timelines and documents requirements for judicial and non-judicial foreclosures.

• Reviews and provides HAMP certification nationwide notifications prior to foreclosure sale.

• Moving aged accounts to foreclosure sale, addressing low value properties timely, high balance reviews, lost liens to tax sale, prepare equity analysis with detail and accuracy, meeting timelines on each foreclosure file while closely monitoring attorneys and the overall quality performed on all daily job tasks.

• Ensure cases have a clear & marketable title throughout the FCL process.

• Examine FCL related expenses as they pertain to investor guidelines including contested/litigation

• Prepare bidding instructions for all sales incompliance with investor, insurer guidelines.

• Ensure the accurate & timely referral to Bankruptcy & Post sale areas.

• Endorse, certify and report all FCL sale results within 24hrs of sale.

• Coordinate with Property Preservation department to secure & maintain vacant properties.

• Working knowledge of mortgage banking, familiarity with RESPA, FDCPA &federal and state laws related to legal.

• Update databases to ensure information is accurate, complete, and accessible. Maintain records and files. Perform periodic analyses and review of data. Investigate questionable items.

• Develop a strong working relationship with network of Servicer Appointed and Designated Counsels.

• Provide mentoring to new staff members, assist in special projects as assigned.

• Maintain regular and punctual attendance.

Other Related Duties:

Performs other related duties as assigned.

Supervisory Responsibilities:

This position has no supervisory responsibilities.

Education and/or Experience:

Bachelor’s Degree from a Four (4) year College or University; or one (1) to two (2) years related experience and/or training; or equivalent combination of education and experience. 7 years+ working knowledge of foreclosure laws and terminology.

Type of Skill and or Licensing/Certification/Registration:

Software Skills:

• Fiserv/Loanserv

• Microsoft Word

• Vendorscape

• Lenstar

• LPS Desktop

Language Skills:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills:

Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Customer Service Relationships:

Assesses and diffuses problem situations and requires influencing others to reach consensus. Requires tact and diplomacy to handle difficult customer relationships. Explores alternatives and creative solutions to meeting the needs of customers.

Work Complexity:

Tasks are multiple and diverse with some interrelationship across processes. Work requires the direct application of a variety of procedures, policies and/or precedents.

Work Environment:

Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements. Position requires light physical activity. Up to 10 pounds.