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We’re building a world-class Support Team at Publishing.com and are always on the lookout for driven, detail-oriented professionals to join us. In the future, we’ll be hiring for full-time, 100% remote positions that play a critical role in delivering an exceptional experience to our students and customers. These roles will be a great fit for individuals who are passionate about helping others succeed, thrive in fast-paced environments, and want to make a meaningful impact every day.
Our support team is the heartbeat of the student journey at Publishing.com. If you're organized, tech-savvy, a strong communicator, and deeply care about delivering an exceptional experience, we want to hear from you!
The most successful team members are those who are empathetic, solutions-focused, and obsessed with making things easier for our customers and students. If you’re energized by solving problems, offering guidance, and collaborating with a mission-driven team—this might be your next big opportunity.
Types of Roles We've Hired For:- Customer Support Specialist
- Sales Support Specialist
- Technical Support Specialist
If you're interested in joining Publishing.com's Support Team but don’t see an open opportunity that fits your background, please submit your resume here. We’ll keep your information on file and will reach out when a suitable role opens up!
- We are ranked #19 on Inc 5000’s top 100 fastest-growing private companies in America in 2023
- We are self-funded, bootstrapped, and profitable, with an average of 50% YoY growth for the past 3 years
- Our employees love it here: we are Certified Great Place to Work® with a 99% employee satisfaction score— exceeding the industry average of 57%
- We are a flexible, 100% remote company with a global footprint
- We eliminate red tape and empower our team members to take ownership, innovate, and drive meaningful results
- We offer an ever-evolving, employee-centric culture and benefits package including
- Flexible paid time off (PTO)
- Health, vision, and dental insurance
- 401k with employer match
- Flexible hours
- Be part of something BIG—join a growing team at a pivotal time in our journey.
APPLY NOW by filling out the short application below, we can't wait to hear from you!
If you have questions or need support during the interview/hiring process, email us at [email protected]—we’re here to help!
Publishing.com Austin, Texas, USA Office
Austin, TX, United States
What you need to know about the Austin Tech Scene
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
