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NTT DATA

Global Client Manager (IP Transit)

Reposted 3 Days Ago
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Remote
6 Locations
Mid level
Remote
6 Locations
Mid level
The Global Client Manager is responsible for generating new sales of high bandwidth IP transit services, managing existing accounts, and ensuring customer satisfaction. This role requires strong relationship-building with clients and collaboration with various teams to track and report on sales activities.
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This position will join the Global IP Network (GIN) team at NTT. NTT’s Global IP Network is one of the world's largest Tier 1 global IP backbones, spanning the Americas, Europe, Asia and Oceania on a single autonomous system number AS2914. As a top wholesale IP provider globally, our network has received many international recognitions, including Best Global Wholesale Carrier, Best North American Wholesale Carrier and Wholesale Operator of the Year, among others.
The Global Client Manager (GCM) is responsible for generating new revenue from the sale of high bandwidth IP transit services together with associated value-added services, to ISPs and Internet-centric companies, both domestically and internationally. This role focuses on transactional acquisition of new logos and requires significant analysis of technical and commercial terms. In addition, the GCM may be assigned existing customers, where the GCM is responsible for managing all aspects of account needs. Within assigned accounts the GCM will have a focus of driving incremental new revenue, while providing the highest level of customer satisfaction with close coordination and effort with the broader GIN eco-system. The GCM will be responsible for leading the strategy and success of the customer’s overall engagement with GIN, closely coordinating all activities with other functional teams within GIN.

In this role you will:

  • Generate incremental new sales consistent with monthly targets
  • Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound
  • Develop and maintain strong relationships with key business executives and other stakeholders in prospect and customer organizations
  • Development of close working relationships with NTT international affiliate companies
  • Work closely with Sales Engineering, Customer Solutions, Order Management, Operations, and other key eco-system team members to drive successful and meaningful customer experience with GIN
  • Development of a sales plan consistent with department objectives
  • Track, manage, and report ongoing activity relative to plan
  • Ability to travel up to 50%, or as needed
  • Performs other duties as they may be assigned

This role is perfect for you, if you:

  • Must have experience selling 100 Gig+ connections to clients in industries like gaming, hosting, CDN, OTT, etc.
  • Minimum of 3-5 years of high-tech sales experience preferably selling to wholesale consumers of bandwidth
  • Have a good understanding of IP transit network and IP transit network customers and a familiarity with the unique technical requirements of IP transit network consumers
  • Good knowledge of key global IP Networks & Service providers, Ethernet service offerings, CDN and DDoS services
  • Have a good understanding of the respective strengths and weaknesses of such Providers
  • Bachelor’s Degree in Business, Marketing, Finance or a related field preferred

Skills and Core Competencies

  • Must be familiar with the unique technical requirements of IP Transit network customers
  • Development of complex multi-component business solutions within the Technology and/or ISP industries
  • Thorough understanding of the underlying technologies and economics of the Internet.
  • A track record of over-achieving sales quotas
  • Must be able to efficiently communicate to senior management both within and outside the company
  • Ability to prepare and deliver professionally structured and written customer proposals with limited supervision
  • Ability to work efficiently with finance, sales engineering, legal, and IP engineering resources
  • Excellent communication skills, both verbal and written
  • Proficient in use of Salesforce (SFDC) or similar CRM
  • Proficient in use of all Microsoft Office applications
  • Flexibility to work outside of standard 8am-5pm US time zone hour

Education/Qualifications Required

  • Bachelor’s Degree in Business, Marketing, Finance or related field preferred.
  • Good knowledge of key global IP Networks & Service providers, Ethernet service offerings, CDN and DDoS services
  • Have a good understanding of the respective strengths and weaknesses of such Providers.

Work Experience Required

  • Good knowledge of all Microsoft Office applications.
  • Minimum of 3-5 years of high-tech sales experience preferably selling to wholesale consumers of bandwidth.
  • Good knowledge of Salesforce.com or similar CRM.
  • A track record of over-achieving sales quotas

Skills and Core Competencies

  • Development of complex multi-component business solutions within the Technology and/or ISP industries
  • Must be familiar with the unique technical requirements of IP Transit network customers.
  • Thorough understanding of the underlying technologies and economics of the Internet.
  • Ability to prepare and deliver professionally structured and written customer proposals with limited supervision.
  • Excellent communication skills, both verbal and written

               

Organizational Relationships

  • Must be able to efficiently communicate to senior management both within and outside the company.
  • Ability to work efficiently with finance, sales engineering, legal, IP engineering resources

Workplace type:

Remote Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Top Skills

MS Office
Salesforce

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