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As a Lead Customer Success Engineer, you will build post-sales relationships with strategic customers, ensuring product adoption and value realization, while mentoring other CSEs and acting as a technical advisor.
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Lead a team of Enterprise Expansion Account Executives to drive growth and expand customer value through strategic territory planning and sales execution.
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As a Senior Engineering Manager, you will lead the delivery of post-sales technology initiatives, manage teams, drive platform stability, and execute strategic improvements in customer experience systems.
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Your role at Dynatrace
We are seeking a highly organized and strategic Senior Events Manager to lead the planning and execution of regional and global events. This role requires a strong ability to manage budgets, coordinate complex logistics, and collaborate with technical stakeholders to deliver impactful experiences that align with business objectives.
Key Responsibilities
This position is able to sit remotely. Candidates who live within a 45 mile radius of Boston, MA, Detroit, MI, Denver, CO, or Mountain View, CA will be required to work hybrid (2 day per week) out of our Dynatrace office.
What will help you succeed
Qualifications
Why you will love being a Dynatracer
We are seeking a highly organized and strategic Senior Events Manager to lead the planning and execution of regional and global events. This role requires a strong ability to manage budgets, coordinate complex logistics, and collaborate with technical stakeholders to deliver impactful experiences that align with business objectives.
Key Responsibilities
- Event Strategy & Execution
- Plan, coordinate, and execute end-to-end regional and global events, including conferences, annual kickoffs, and customer engagement programs.
- Ensure all events align with brand standards and organizational goals.
- Budget Management
- Develop, maintain, and track event budgets, ensuring cost efficiency and accurate reporting.
- Negotiate vendor contracts and manage financial reconciliation post-event.
- Stakeholder Collaboration
- Partner with technical teams to organize and curate event content, including demos, presentations, and product showcases.
- Serve as the primary point of contact for internal and external stakeholders throughout the event lifecycle.
- Operational Excellence
- Oversee logistics such as venue selection, vendor management, registration systems, and on-site coordination.
- Implement best practices for risk management and contingency planning.
This position is able to sit remotely. Candidates who live within a 45 mile radius of Boston, MA, Detroit, MI, Denver, CO, or Mountain View, CA will be required to work hybrid (2 day per week) out of our Dynatrace office.
What will help you succeed
Qualifications
- Experience: 3-5 years in event management with a proven track record of delivering large-scale regional or global events.
- Skills:
- Strong budget management and financial tracking capabilities.
- Excellent organizational and project management skills.
- Ability to collaborate effectively with technical stakeholders and cross-functional teams.
- Preferred: Familiarity with event technology platforms and virtual event tools.
Why you will love being a Dynatracer
- A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
- Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
- A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
- An environment that fosters innovation, enables creative collaboration, and allows you to grow.
- A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
- A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all
- A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
