At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.
Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.
Key Responsibilities
Lead Product Strategy & Roadmap
- Define and communicate the vision for a unified CRM platform aligned with Playlist’s broader growth ecosystem.
- Drive roadmap prioritization to evolve messaging automation, AI chatbot, and sales pipeline tools into a cohesive solution.
- Balance platform investments that improve long-term retention with near-term delivery of high-impact features.
Execution & Delivery Excellence
- Directly lead a dedicated squad responsible for building and launching a next-generation CRM platform.
- Oversee the integration of existing point solutions into a seamless end-to-end user experience.
- Collaborate closely with engineering and platform teams to ensure deep integration across the Playlist product ecosystem.
Champion Growth-Oriented Product Development
- Leverage insights from customer behavior, lifecycle data, and market needs to guide product direction.
- Develop solutions that improve client acquisition, trial conversion, and long-term retention.
- Ensure CRM capabilities create a frictionless experience for both business owners and their end customers.
Leadership & Team Development
- Lead, mentor, and support a team of Product Managers to navigate complex product challenges.
- Encourage creative problem solving and strategic thinking to improve automation and sales tools.
- Maintain a high bar for product craft and execution across team initiatives.
Stakeholder Engagement
- Partner closely with Go-To-Market teams to package, price, and position CRM capabilities.
- Collaborate cross-functionally to ensure successful launch and adoption of new platform features.
- Align with broader product teams to ensure CRM capabilities are embedded across the Playlist ecosystem.
Skills & Experience
- 7+ years of product management experience with a proven record of shipping impactful products
- 3+ years of experience managing and developing Senior Product Managers
- Experience building and scaling growth-focused products within Consumer or SaaS companies
- Deep understanding of client growth lifecycles and marketing systems
- Strong strategic thinking and analytical skills
- Excellent communication and cross-functional collaboration skills
- Experience working across the full product lifecycle from discovery through delivery
- Hands-on experience integrating Generative AI into product experiences (preferred)
Pay Transparency
It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization.
Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.
The base salary range for this position in the United States is $175,000 to 210,000. The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans.
Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.
The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).
Note: This description outlines key responsibilities but isn’t intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.
Top Skills
Similar Jobs
What you need to know about the Austin Tech Scene
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
