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Summary
We are seeking a Healthcare Customer Service Representative to assist patients and healthcare providers with insurance, billing, and appointment inquiries.
Description
- Answer inquiries related to health insurance coverage, billing, and claims.
- Provide patients with information on available services, appointments, and health plans.
- Assist with verifying insurance benefits and processing claims.
- Maintain confidentiality and ensure compliance with HIPAA regulations.
Qualifications
- High school diploma or equivalent; healthcare certification is a plus.
- Strong communication skills, especially when dealing with sensitive information.
- Prior experience in healthcare customer service is preferred.
- Ability to handle confidential and sensitive information.
Benefits
- Health, dental, and vision insurance.
- Paid time off (PTO).
- 401(k) with company matching.
- Career advancement and training opportunities.
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
