Hi, we’re findhelp. Nice to meet you.

We’re changing the way people connect to social care programs. 

Findhelp launched 10 years ago in Austin, TX and has helped over 7 million people. We make it easy to find food, health, housing and employment programs in seconds at findhelp.org. 

We’re powered by tech, driven to do good, and looking for passionate people. Our mission is to connect all people in need and the programs that serve them (with dignity and ease).

If our mission strikes a chord we’d love for you to keep reading. 

Core Job to Be Done:

The Director of Human Resources partners with the leaders of Aunt Bertha and the HR team to attract, develop and retain top talent so our teams can further our mission. Our vision for the HR operations of Aunt Bertha is to build programs and environments that allow employees to flourish. 

Top Objectives:

Help Aunt Bertha hire and retain the team that will build an amazing company.

You are the human specialist, designing and implementing programs throughout the employee life cycle to enable employees to flourish such as:

Recruiting

Onboarding

Compensation

Benefits Compliance

Performance management

Employee engagement

Employee and leadership development 

Areas of Expertise:

 Strategic Planning

 Management Training

 Leadership Coaching/ Collaborating

 Engagement Action Planning

 Organizational Design

 Performance Calibration

 Company-wide Compensation Analysis

 Level Management

 Organizational Communication

 Facilities Management

 Team Management - HR ( Team of 4), Office Ops (Team of 3)

You also support and contribute to internal working groups moving forward our Justice, Equity, Diversity and Inclusion (JEDI) work, volunteer initiatives, internal development and internship programs.

We are looking for someone with 15+ years experience as a leader in a Human Resources role, with experience scaling a company from a startup, and a Bachelor's degree. You are someone who:

• Has crazy good organizational and people skills. You are a taskmaster who can also put on the kid-gloves. 
• Can imagine the possibilities but also get stuff done. You strategize, operationalize, and execute at a tactical level. 
• Is a demanding coach who displays patience and empathy. You love the sport of developing careers. You can push people beyond their comfort zone without pushing them over the edge. 
• Can thrive in ambiguity. You are not afraid of things you don’t know about. You punch above your weight class — your ability will prove to be far greater than the expected “years of experience.”
• Puts people front and center.  You recognize the importance of people in achieving the mission. You attract, hire, retain, and develop them with the integrity and values that we believe in. 
• Is in it for the Mission. You believe that no task is too small in the service of our mission.
• Can be a business partner to our teams. You will work closely with the Aunt Bertha senior leaders to understand their business and develop people strategies to help them achieve their goals. Keep us in compliance.
• Labor laws, employment regulations, workplace health and safety: it will be your job to make sure we are complying with employment regulations and guidelines. 
• Spread the findhelp goodness: We believe that people should be treated with dignity. You will lead the charge to foster a workplace that is supportive and welcoming, where everyone feels valued and included, and where people are challenged and encouraged to grow. On occasions when we need to address problem behaviors or poor performance, we’ll look to you to guide us on handling the situation, with honesty and respect. 

Perks at findhelp:

• 401k & stock options 
• Free food and onsite gym
• Paid maternity/paternity leave
• Competitive PTO & 10 paid holidays
• Health, dental, and vision insurance
• Pet friendly office with attached dog park 
• 24/7 access to telemedicine and counseling

We value being together 

We believe being together enables stronger relationships, collaboration, and culture.

You can expect to be in-office if you’re applying in cities we currently have offices (Austin, TX and Denver, CO). 

We’re building a diverse, inclusive team

You’re welcome here. We want to help connect everyone to the help they need. So we want to build a company that represents your community. 

But talk is cheap. We like action. Here are a few things that show we mean business. 

-Unconscious bias training for every team member

-Justice Equity Diversity and Inclusion (JEDI) committee

Findhelp is proud to be an Equal Opportunity Employer. We are building a company whose employees understand our users, through their own lived experiences. This means we strive to hire employees that are diverse by race, gender, gender identity, gender expression, age, religion, sexual orientation, physical abilities, veteran status and socio-economic upbringing.