Director of Human Resources

| Austin
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Hi, we’re findhelp. Nice to meet you.

We’re changing the way people connect to social care programs. 

Findhelp launched 10 years ago in Austin, TX and has helped over 7 million people. We make it easy to find food, health, housing and employment programs in seconds at findhelp.org. 

We’re powered by tech, driven to do good, and looking for passionate people. Our mission is to connect all people in need and the programs that serve them (with dignity and ease).

If our mission strikes a chord we’d love for you to keep reading. 

Core Job to Be Done:

The Director of Human Resources partners with the leaders of Aunt Bertha and the HR team to attract, develop and retain top talent so our teams can further our mission. Our vision for the HR operations of Aunt Bertha is to build programs and environments that allow employees to flourish. 

Top Objectives:

Help Aunt Bertha hire and retain the team that will build an amazing company.
You are the human specialist, designing and implementing programs throughout the employee life cycle to enable employees to flourish such as:

Recruiting
Onboarding
Compensation
Benefits Compliance
Performance management
Employee engagement
Employee and leadership development 

Areas of Expertise:

 Strategic Planning
 Management Training
 Leadership Coaching/ Collaborating
 Engagement Action Planning
 Organizational Design
 Performance Calibration
 Company-wide Compensation Analysis
 Level Management
 Organizational Communication
 Facilities Management
 Team Management - HR ( Team of 4), Office Ops (Team of 3)

You also support and contribute to internal working groups moving forward our Justice, Equity, Diversity and Inclusion (JEDI) work, volunteer initiatives, internal development and internship programs.

We are looking for someone with 15+ years experience as a leader in a Human Resources role, with experience scaling a company from a startup, and a Bachelor's degree. You are someone who:

  • Has crazy good organizational and people skills. You are a taskmaster who can also put on the kid-gloves. 
  • Can imagine the possibilities but also get stuff done. You strategize, operationalize, and execute at a tactical level. 
  • Is a demanding coach who displays patience and empathy. You love the sport of developing careers. You can push people beyond their comfort zone without pushing them over the edge. 
  • Can thrive in ambiguity. You are not afraid of things you don’t know about. You punch above your weight class — your ability will prove to be far greater than the expected “years of experience.”
  • Puts people front and center.  You recognize the importance of people in achieving the mission. You attract, hire, retain, and develop them with the integrity and values that we believe in. 
  • Is in it for the Mission. You believe that no task is too small in the service of our mission.
  • Can be a business partner to our teams. You will work closely with the Aunt Bertha senior leaders to understand their business and develop people strategies to help them achieve their goals. Keep us in compliance.
  • Labor laws, employment regulations, workplace health and safety: it will be your job to make sure we are complying with employment regulations and guidelines. 
  • Spread the findhelp goodness: We believe that people should be treated with dignity. You will lead the charge to foster a workplace that is supportive and welcoming, where everyone feels valued and included, and where people are challenged and encouraged to grow. On occasions when we need to address problem behaviors or poor performance, we’ll look to you to guide us on handling the situation, with honesty and respect. 

Perks at findhelp:

  • 401k & stock options 
  • Free food and onsite gym
  • Paid maternity/paternity leave
  • Competitive PTO & 10 paid holidays
  • Health, dental, and vision insurance
  • Pet friendly office with attached dog park 
  • 24/7 access to telemedicine and counseling

We value being together 
We believe being together enables stronger relationships, collaboration, and culture.
You can expect to be in-office if you’re applying in cities we currently have offices (Austin, TX and Denver, CO). 

We’re building a diverse, inclusive team
You’re welcome here. We want to help connect everyone to the help they need. So we want to build a company that represents your community. 

But talk is cheap. We like action. Here are a few things that show we mean business. 
-Unconscious bias training for every team member
-Justice Equity Diversity and Inclusion (JEDI) committee

Findhelp is proud to be an Equal Opportunity Employer. We are building a company whose employees understand our users, through their own lived experiences. This means we strive to hire employees that are diverse by race, gender, gender identity, gender expression, age, religion, sexual orientation, physical abilities, veteran status and socio-economic upbringing.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • Google CloudFrameworks

Location

3429 Executive Center Drive, Austin, TX 78731

What are findhelp Perks + Benefits

findhelp Benefits Overview

Our benefits take care of our team and their families, and support their health and financial well-being. Programs, resources, and benefit eligibility varies based on location.

Culture
Volunteer in local community
Findhelp participates in activities local to our various employees throughout the U.S. such as produce farms, food pantries. This year, some of our people learned how to knit dolls!
Partners with Nonprofits
Findhelp is headquartered in Austin and provides a platform listing free and reduced-cost social care programs. We connect people in need with the programs that serve them through such partnership.
Friends outside of work
Eat lunch together
Intracompany committees
Findhelp has culture committees, JEDI (Justice Equity Diversity and Inclusion) committees, journaling workshops, and much more! These committees manage events and programs throughout the year.
Daily sync
Open door policy
Group brainstorming sessions
Diversity
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Perks & Discounts
Beer on Tap
Casual Dress
Free Daily Meals
Stocked Kitchen
Happy Hours
Pet Friendly
Professional Development Benefits
Promote from within
Online course subscriptions available
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