Khoros
Khoros powers the digital customer experience for the world's leading brands.
Austin, TX
Remote

HR Business Partner at Khoros

| Austin | Remote
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Overview

Khoros is now seeking a strategic HR Business Partner (Talent Engagement Partner), to work alongside Khoros’ leaders in crafting and delivering HR programs and activities to Khoros’ global workforce. 

Consistently recognized as a Top Place to Work, Khoros enables some of the world’s best brands to create customers for life through its industry-leading Online Community, Social Media Management and Messaging products. At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best in class development opportunities and the ability to work with customers like Samsung, HP, Sony and Visa.

Responsibilities

Some Responsibilities Include:

  • Provides leadership coaching and expertise to assigned business groups on ways to maximize the utilization of talent resources
  • Supports performance management methodologies using performance metrics, feedback and rewarding performance
  • Participates in the development and leadership of programs that drive employee engagement
  • Analyzes positions and organizational design and makes recommendations based on talent capabilities
  • Partners with Khoros' leadership team to drive a high performing culture, including the analysis and production of data and reporting for quarterly business reviews
  • Leads the development and application of assigned business groups’ talent management and succession planning initiatives
  • Partners with assigned Talent Development Partner on identifying and delivering employee development opportunities
  • In partnership with managers, supports employee relations issues for employees, aligning both employee and business needs
  • In collaboration with the Talent Experience team, conducts evaluations of employee compensation and internal equity reviews

Qualifications

Minimum Requirements:

  • Bachelor's degree in Business, Communications, Organizational Development or similar field from an accredited college or university; or equivalent professional experience
  • Minimum of 3 years of professional experience in a HR Business Partner or similar role. 5 or more years of professional experience working in a SaaS, Technology, or in a similar field preferred
  • Ability to be proactive, to anticipate and provide alternatives and options to the business
  • Ability to diagnose and successfully handle employee relations and organizational development issues
  • Excellent written and verbal communication skills
  • Excellent interpersonal, group, process and influence skills
  • Knowledge of federal, state, and local laws, statutes, etc

 

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Where we are

Khoros’ headquarters is in Northwest Austin. For the safety of our employees and communities, we’re working remotely during COVID-19.

Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • HTMLLanguages
    • CSSLanguages
    • KubernetesLanguages
    • ReactLibraries
    • ReduxLibraries
    • MySQLDatabases
    • RedisDatabases
    • SalesforceCRM
    • OutreachEmail
    • MarketoLead Gen
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What are Khoros Perks + Benefits

Khoros Benefits Overview

Our employees are the heart of Khoros. We live better thanks to our competitive benefits package and employee-first culture. Employees can take care of themselves, their families, and also lead a healthy work-life balance. This includes working-from-home, office, or hybrid, volunteering for their communities, and competitive health & life insurance plans, in addition to wellness benefits and programs. Each Khoros office also features location-specific perks, such as commuter benefits, catered lunches, and recreational clubs. We recently earned a TrustRadius Tech Cares Award, highlighting our strong corporate social responsibility (CSR) efforts.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Khoros provides Austin employees with free lunch on Monday, Wednesday and Friday and breakfast on Tuesday and Thursday.
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
$50/month offered for employee wellness
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

An Insider's view of Khoros

What does your typical day look like?

My day starts with a quick check of Slack for anything urgent. Daily meetings include selecting new vendors, working on implementations, supporting the business with projects, or having 1x1s. I try to block time for focused project work, daily walks, and lunch away from my desk. In between, I'll catch up on our social Slack channels!

Deb de Freitas

Director, Business Systems

How do your team's ideas influence the company's direction?

It’s our mission to internally plug Strategic Services into every team throughout Khoros. We’re super-users of the product, so we provide input and feedback. We interact with customers daily, so we convey what they’re asking for, and we want to facilitate collaboration to make an even stronger “One Khoros.”

Spike Jones

General Manager, Khoros Strategic Services

Khoros Careers In Austin
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