HR Director

| Hybrid
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About Zello

Zello is a voice-first communication platform, powered by our industry-leading push-to-talk technology, to improve collaboration and productivity for desk-less workers. With over 175+ million users, we’re the #1 rated push-to-talk app in the world, delivering 8 billion (yes, with a B) messages a month. 

At Zello, our company values are at the heart of what we do everyday. We’re proud to serve the frontline, we’re privileged to connect people in times of crisis across the globe, and we’re honored to support first responders.
And this is where you come in.

We are seeking an HR Director to join our Zello team. Our People team enables Zello’s continued success by hiring great people, helping them grow, rewarding them, and building a healthy and productive workplace. As the head of all things people-related, you will use your analytical skills with your people skills to lead all facets of HR at Zello. The ideal candidate is energized by the opportunity to enhance our existing HR team and help us reach new heights as we scale as a company. 

You will work closely with a variety of teams across the company to combine the power of our people with our business strategy, leading to an exceptional employee experience.  Your ability to flex between influencing strategically and having the detail-oriented discipline to drive all operational aspects of HR is your sweet spot.

What Success Looks Like: 

  • Create a data-driven approach with an HR dashboard that allows you to influence the executive team and managers with key metrics to accelerate Zello’s key initiatives
  • Develop and execute a talent strategy to attract, develop, and retain world class talent
  • Drive operational and organizational effectiveness with well run HR & Payroll programs supporting hiring, performance management, employee development, and competitive reward practices

In this role, you will:

  • Create and implement people-centric strategies, processes, and systems throughout the organization to build and maintain culture across our team, regardless of location
  • Leverage recruiting to grow the company with a high talent bar and a robust talent strategy, clarifying hiring objectives, and determining effective operational and reporting practices
  • Ensure that our total rewards program drives critical business performance
  • Build partnerships with internal clients through high-quality advice and direction to craft internal best practices, including change management, that empower our employees to do the best work of their lives
  • Provide organizational development guidance and training that enables management effectiveness and drives high organizational performance
  • Contribute as a cultural champion to make the values an integral part of Zello’s culture while enabling an inclusive workplace 
  • Lead and actively participate in employee relations
  • Execute semi-monthly global payroll via HRIS, Namely, and partner with the Finance team to establish new state and country entities required to scale the company
  • Develop and build consistent HR processes & policies that support corporate functions and comply with local law practices and corporate requirements

Your experience will ideally include:

  • Passion for our mission and for building a strategic HR function at a startup
  • A collaborative and data-driven mindset with the ability to develop strong and influential business relationships
  • Strong communication, listening, problem-solving, decision-making, and conflict management skills and experience making both operational and strategic HR decisions
  • Comfort challenging the status quo with an emphasis on delivering results in a dynamic environment
  • Proven capability guiding an organization through periods of change
  • Experience aligning HR strategy and business needs for measurable impact
  • Demonstrated effective organizational development abilities such as coaching, org design, career development, and training
  • Responsible for HR system configuration and manually coordinating across multiple suppliers and systems.  
  • 7-10+ years of progressive experience in HR, including 3+ years as a people manager
  • University degree in a related field is nice to have

We hire for potential, passion for our mission, and a knack for solving difficult problems over checking every qualification box. We have competitive pay, equity with significant upside, and intentionally design our benefits to encourage healthy and well-balanced employees, from flexible work schedules to unlimited paid time off. We even offer a sabbatical after every five years of service so you’re able to pursue and enjoy what matters most to you. And of course, we wouldn’t be a technology company in Austin without a ping-pong table and free snacks in our break room. Join us!

Zello provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • Objective-CLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • TypeScriptLanguages
    • jQueryLibraries
    • PandasLibraries
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • ElectronFrameworks
    • MemcachedDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases
    • SnowflakeDatabases
    • SQLiteDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • Google CloudServices
    • Microsoft AzureServices
    • Google AnalyticsAnalytics
    • AmplitudeAnalytics
    • Mode AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • TrelloManagement
    • WordpressCMS
    • HubSpotCRM
    • ZoomInfoLead Gen

Location

We're at downtown Austin on West 6th, with quick highway access. Directly across from Mean Eyed Cat and El Arroyo, there’s always somewhere for lunch or drinks.

What are Zello Perks + Benefits

Zello Benefits Overview

We’re a technology that functions seamlessly so frontline workers can get the job done. We view benefits in the same way: we give you the resources and support to do what you do best the best way you can do it.

Our team-building events, from destination hackathons to weekly social gatherings, are essential to our culture. We offer a large open office plan that encourages transparency and makes it easy to collaborate and create a work product that matters.

We also focus on giving our employees everything they need to maintain a work-life balance. 100% paid health insurance for employees. Work-from-home days and flexible hours. Unlimited PTO. A $2,000 annual professional development allowance. A 4% match on our 401k. A six-week sabbatical after 5 years with us. All of these benefits help us attract and keep the very best, so that we can be the best.

Culture
Open door policy
OKR operational model
Open office floor plan
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
Flexible work schedule
Zello offers flexible work hours, so you can work when you're most productive.
Remote work program
Most Zello employees work a hybrid schedule, three days a week in the office and two days a week from home.
Diversity
Highly diverse management team
Hiring practices that promote diversity
Health Insurance + Wellness
Disability insurance
Dental insurance
Zello covers 100% of employee dental insurance through Blue Cross Blue Shield. We also cover 50% of the cost difference for employee spouses and dependents.
Vision insurance
The vision benefits plan covers 100% for annual eye exams with an allowance for glasses and contact lenses.
Health insurance
Zello covers 100% of employee health insurance through Blue Cross Blue Shield. We also cover 50% of the cost difference for employee spouses and dependents.
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Zello's 401(k) retirement plan offers a broad selection of stocks, bonds, and international index funds to choose from.
401(K) matching
Zello's 401(k) retirement plan matches employee contributions up to 4% of their annual base salaries, with immediate vesting for matched contributions.
Company equity
All Zello employees receive options upon joining the company.
Child Care & Parental Leave
Generous parental leave
From day one of employment, Zello offers up to 12 weeks of paid leave for parental leave for the primary caregiver, with up to 8 weeks of paid time off for the secondary caregiver.
Family medical leave
Vacation + Time Off
Unlimited vacation policy
Zello's unlimited vacation policy allows employees to take off as many days as they need.
Generous PTO
Sabbatical
Eligible employees get 30 days of paid sabbatical after their first 5 years of working at the company. Employees who elect to take their sabbatical later than their 5th year get even more time off!
Paid holidays
Zello offers all employees paid time off to observe major holidays.
Paid sick days
Zello believes in taking care of its employees, which includes paid sick days as needed.
Bereavement leave benefits
Office Perks
Company-sponsored outings
Zello holds quarterly paid team events and two destination hackathons a year.
Free snacks and drinks
Zello has a fully stocked kitchen including snacks, fruit, coffee, sodas, sparkling water, and tea.
Some meals provided
We love our breakfast tacos on Tuesdays and team lunches on Wednesdays, provided by Zello.
Company-sponsored happy hours
Zello holds weekly paid happy hours to allow employees time to bond and relax together.
Onsite office parking
Zello employees don't worry about where they will park - we provide parking in the garage next door to our downtown office.
Relocation assistance
Relocation Reimbursement Assistance is available for approved roles.
Fitness stipend
Zello reimburses up to $50 each month for employee fitness programs.
Onsite gym
Professional Development
Job training & conferences
Promote from within
Continuing education stipend
Personal development training
Virtual coaching services

Additional Perks + Benefits

In addition to all this, we also get to enjoy a lovely outdoor patio with views of the downtown skyline. And last but not least, we take the whole company periodically for hackathons - the next one is in New Mexico!

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