Human Resources Generalist

| Austin
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Hi, we’re findhelp. Nice to meet you.
We’re changing the way people connect to social care programs. 
Findhelp launched 10 years ago in Austin, TX and has helped over 7 million people. We make it easy to find food, health, housing and employment programs in seconds at 
We’re powered by tech, driven to do good, and looking for passionate people. Our mission is to connect all people in need and the programs that serve them (with dignity and ease).
If our mission strikes a chord we’d love for you to keep reading. 
The HR Generalist is responsible for a wide range of HR tasks including: assisting with recruiting support, administering employee benefits and leaves of absence and crafting HR policies. They will use the Human Resources Information Systems to ensure all employee records are up-to-date and confidential. They also act as a point of contact for employees’ questions on HR-related topics. The goal is to ensure the HR department’s operations will be running smoothly and effectively to deliver maximum value to the organization as a whole.

What You'll Do:

  • Administer benefit and compensation plans
  • Support annual open enrollment preparation and execution 
  • Answer employee benefit questions 
  • Assist in talent acquisition and recruitment processes
  • Post jobs
  • Assist hiring managers with reviewing candidates
  • Create talent pools to keep in touch with candidates
  • Assist with employee onboarding and help organize training & development initiatives
  • Provide support to employees in various HR-related topics and resolve any issues that may arise
  • Update and maintain HRIS data
  • Assist in development and implementation of human resource policies
  • Manage the performance management system
  • Gather and analyze data with useful HR metrics, like time to hire and employee turnover rates
  • Maintain employee files and records
  • Ensure compliance with Federal and Multi-state labor regulations


Experience You Bring:

  • 5-10 years of experience in HR
  • Experience in a growing tech company is a plus
  • Good knowledge of employment/labor laws
  • System-savvy (we use G-Suite, Zenefits, Small Improvements and Jira regularly)
  • Excellent communication and people skills
  • Aptitude in problem-solving
  • Desire to work as a team with a results driven approach
  • A Bachelor’s degree in HR, Business or a related field or equivalent work experience required


Perks at findhelp:

  • 401k & stock options 
  • Free food and onsite gym
  • Paid maternity/paternity leave
  • Competitive PTO & 10 paid holidays
  • Health, dental, and vision insurance
  • Pet friendly office with attached dog park 
  • 24/7 access to telemedicine and counseling



We value being together 
We believe being together enables stronger relationships, collaboration, and culture.
You can expect to be in-office if you’re applying in cities we currently have offices (Austin, TX and Denver, CO). 
We’re building a diverse, inclusive team
You’re welcome here. We want to help connect everyone to the help they need. So we want to build a company that represents your community. 
But talk is cheap. We like action. Here are a few things that show we mean business. 
-Unconscious bias training for every team member
-Justice Equity Diversity and Inclusion (JEDI) committee
Findhelp is proud to be an Equal Opportunity Employer. We are building a company whose employees understand our users, through their own lived experiences. This means we strive to hire employees that are diverse by race, gender, gender identity, gender expression, age, religion, sexual orientation, physical abilities, veteran status and socio-economic upbringing.


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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • Google CloudFrameworks


3429 Executive Center Drive, Austin, TX 78731

What are findhelp Perks + Benefits

findhelp Benefits Overview

Our benefits take care of our team and their families, and support their health and financial well-being. Programs, resources, and benefit eligibility varies based on location.

Volunteer in local community
Findhelp participates in activities local to our various employees throughout the U.S. such as produce farms, food pantries. This year, some of our people learned how to knit dolls!
Partners with Nonprofits
Findhelp is headquartered in Austin and provides a platform listing free and reduced-cost social care programs. We connect people in need with the programs that serve them through such partnership.
Friends outside of work
Eat lunch together
Intracompany committees
Findhelp has culture committees, JEDI (Justice Equity Diversity and Inclusion) committees, journaling workshops, and much more! These committees manage events and programs throughout the year.
Daily sync
Open door policy
Group brainstorming sessions
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Perks & Discounts
Beer on Tap
Casual Dress
Free Daily Meals
Stocked Kitchen
Happy Hours
Pet Friendly
Professional Development Benefits
Promote from within
Online course subscriptions available
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