Senior Payroll Specialist

| Austin | Hybrid
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BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.

BigCommerce, named a 2021 "Best Place to Work" in Austin, is looking for a Senior Payroll Specialist to deliver  global payroll administration.  Position is responsible for execution of all tasks necessary to accomplish BigCommerce’s payroll administration objectives as well as supporting employee data management activities in HRIS systems. This position serves as the point of contact for payroll and related HR Payroll Policy execution.  

What You’ll Do

Responsibilities:

  • Administer, reconcile and audit global payroll for 700+ employees (hourly, non-exempt, exempt, commissioned, executive) in multiple countries and multiple payroll systems.  Includes: processing of employee changes, record maintenance, time and attendance system management, etc. to ensure accuracy and timely execution.
  • Follows federal, state, and local legal requirements by studying existing and new legislation; carrying out adherence to requirements; advising management on needed actions.
  • Proactively researching changing legal requirements to ensure compliance in advance of launch.
  • Responding in a professional manner to complex payroll questions from employees and managers with a high sense of urgency. 
  • Prepare monthly, quarterly and year-end reporting (gross payroll, hours worked, vacation accrual, tax deductions, benefit deductions, etc.)
  • Facilitate payroll activities from the annual salary review process.
  • Audit systems and review employee related data, make recommendations to processes to ensure accuracy so that policies are being met and tax forms are processed timely. 
  • Handle Garnishments, Verification of employments and unemployment claims expertly, timely and in accordance with the guidelines stated within each document and as per state or federal guidelines.
  • Lead internal and external payroll audits with a high degree of excellence
  • Key partner in ongoing projects including system implementations, conversions, auditing, testing and any other related projects that may arise.
  • Ensuring internal processes and procedures are maintained to guarantee adherence with Sarbanes-Oxley (SOX) making recommendations when necessary
  • Extracting, reviewing, auditing, and saving payroll related reports for historical and compliance purposes.
  • Responsible for ensuring that advanced benefits issues are properly addressed
  • Partner and interact with HRBP’s, People Services, Payroll, Finance, Culture & Diversity and various external vendors in the deployment and administration of global payroll
  • Lead the presentations at meetings and training employees of any payroll related material
  • Maintain a good understanding of constantly evolving law and regulations through self- research and training
  • Maintain employee confidence and protect payroll operations by producing accurate payrolls and keeping information confidential.
  • Continually find opportunities to improve the employee experience and the operational efficiencies.
  • Additional responsibilities as assigned

Who Are You

  • 7+ years HR Systems/Global Payroll experience ideally in a high-tech environment, global/multi-location experience preferred.
  • CPP Certification strongly preferred
  • Foundational knowledge and understanding of HRIS, Payroll,  Compensation and like processes.
  • Advanced MS Excel skills.
  • Experience with Bamboo HR & Insperity preferred. 
  • Solid international knowledge of payroll-related laws especially for  the  Australia, & United Kingdom
  • Capability to apply discretion and sound judgment in managing  processes, decisions and handling sensitive information.
  • Strong organizational skills and ability to handle challenging priorities.
  • Ability to work within compressed timeframes and adapt to changing priorities, innovation and resourcefulness required in a fast-paced company.
  • Comfortable working hands-on to get things done and quickly shifting to complex strategy discussions.
  • Can accomplish results and desired outcomes through formal and informal corporate structures.
  • Exceptional client relationship skills.
  • Strong analytical skills - the ability to synthesize data and develop insights.


#LI-BW1

Diversity, Equity & Inclusion at BigCommerce

 

We have the opportunity to build not only a great business but a great company, with soul. Our beliefs and commitment to diversity, equity and inclusion are a central part of achieving that.

 

Our dedication to DEI is grounded in two things: a moral belief in the dignity, value, and potential of every individual, and a practical belief that diverse, inclusive teams will create the best outcomes for our customers, partners, employees, and company. We welcome everyone to be a part of our journey.

 

Current BigCommerce Employees: Please use the internal job board to apply for openings

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • TypeScriptLanguages
    • ElixirLanguages
    • ErlangLanguages
    • Objective -CLanguages
    • ScalaLanguages
    • GoLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • AjaxLibraries
    • Backbone.jsFrameworks
    • CircleCIFrameworks
    • HadoopFrameworks
    • LaravelFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • Vue.jsFrameworks
    • jQueryFrameworks
    • Next.jsFrameworks
    • SeleniumFrameworks
    • JenkinsFrameworks
    • ScalatestFrameworks
    • MockitoFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases
    • SnowflakeDatabases
    • RedshiftDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • PhotoshopDesign
    • SketchDesign
    • Adobe Creative SuiteDesign
    • AsanaManagement
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • JIRAManagement
    • SmartsheetManagement
    • WordpressCMS
    • SalesforceCRM
    • MailChimpEmail
    • MarketoLead Gen
    • Google HangoutsCollaboration
    • Microsoft TeamsCollaboration
    • SlackCollaboration
    • ZoomCollaboration
    • SmartsheetProject Management

Location

Our HQ is set amongst trees and nature trails in the beautiful hills of Austin.

What are BigCommerce Perks + Benefits

BigCommerce Benefits Overview

We empower our employees to think big and do great work by offering a positive work environment and outstanding benefits.

For your health: We offer multiple national medical insurance plans including PPO and HDHP options. We also offer a PPO dental plan and vision insurance.

For your wealth: We offer a 401(k) retirement plan, a Health Savings Account (HSA), a Healthcare Flexible Spending Account (FSA), and a Dependent Care Flexible Spending Account (DCRA) as pre-tax benefits. We also offer company paid life insurance up to 3 times your annual salary, as well as company paid short-term & long-term disability insurance.

For your resilient self: We care about your wellbeing in addition to your health and wealth. To assist with that, we offer paid vacation leave (15 days PTO for hourly employees and open vacation for our salary employees). All employees receive paid sick leave, paid volunteer time, and a paid wellness day. We have multiple family benefits for caregivers including paid parental leave, newborn child sick leave, adoption assistance, and a flexible return to work policy. We also offer educational reimbursements, a free BigCommerce ecommerce store, and an Employee Assistance Program.

Last, but definitely not least, we like to enjoy ourselves at work. We have company-sponsored employee programs including Employee Resource Groups, culture clubs, even virtual events.

Culture
Volunteer in local community
We encourage our employees to give back to our local communities through volunteer work. BigCommerce provides two paid Charity/Volunteering Leave days per calendar year to all permanent employees.
Partners with nonprofits
Each year, the BC family partners with Partnerships for Children to help kids in the Austin area who have been taken from their homes and are living in protective custody during the holidays.
Open door policy
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
BEmpowered for women, non-binary people, and allies; BProud for LGBTQ+ and allies; B-United for Veterans and allies; BCinColor for people of color and allies; BigFamily for caregivers and alli
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
National United HealthCare PPO & HDHP plan options with deductibles as low as $500, coverage up to 100% for in-network services and low monthly premiums
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
Company equity
BigCommerce offers equity to employees through a number of different occasions, including an annual equity performance review period.
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Unlimited vacation policy for salaried team members and generous accrued time off policy for non-exempt team members.
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
We offer employees parking in a garage on the property.
Fitness stipend
Onsite gym
Professional Development Benefits
Job training & conferences
BigCommerce offers a variety of opportunities for learning and development from training sessions and workshops, to different conferences to attend.
Lunch and learns
Promote from within
Mentorship program
Career mentorship is available.
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

We empower our employees to define culture in the areas of wellness & fitness, community & volunteerism, and team building through local culture clubs that help our employees connect. Our Employee Resource Groups (ERGs) support our diverse workforce through supportive, inclusive networks that help develop awareness and respect across the company. We sustain our culture by understanding what drives our employees' engagement, measuring that engagement, and implementing initiatives to continue to make BigCommerce an even better place to work.

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