Administer and optimize HubSpot CRM, manage and route sales leads, build workflows and automations, coordinate email campaigns, maintain data integrity, produce reports/dashboards, and support CRM adoption for the Business Development team.
This is a remote position.
HubSpot CRM Operations Coordinator (Remote)
About PeoplePartners
- At PeoplePartners, we're all about creating opportunities where great people can do their best work. As a Great Place to Work certified company, we believe that when people thrive, businesses do too.
- Join a people-first team that values collaboration, continuous learning, and meaningful career growth. Working with our Australian clients means gaining global exposure, building valuable experience, and making a real impact—all while being supported by a culture that celebrates your success every step of the way.
- If you're looking for a role where your expertise is valued and your career can grow, we'd love to meet you.
Role Overview
- Behind every high-performing sales team is a CRM that works smarter—not harder.
- We're partnering with one of our valued Australian clients to find a HubSpot CRM Operations Coordinator who will keep their CRM running at its best. In this role, you'll combine CRM administration, automation, reporting, and operational support to help the Business Development team work more efficiently and make better commercial decisions.
- If you enjoy turning complex processes into streamlined workflows, improving data quality, and using technology to support business growth, this is an opportunity to make a meaningful impact every day.
Key Responsibilities:
- Administer, maintain, and optimize the HubSpot CRM platform.
- Process, allocate, and manage incoming sales leads.
- Build and maintain CRM workflows and automation.
- Coordinate email marketing campaigns within the CRM.
- Maintain CRM records, templates, and documentation.
- Produce reports and dashboards to support business performance.
- Monitor booking systems and customer journey processes.
- Develop campaign collateral as required.
- Ensure CRM data accuracy, integrity, and consistency.
- Support CRM adoption and continuous process improvement.
Requirements
Required Qualifications (Must-Have):
- Minimum of 2 years' experience in CRM administration or CRM operations.
- Experience with CRM platforms such as HubSpot, Salesforce, Microsoft Dynamics, or similar.
- Experience implementing CRM automation and workflow improvements.
- Strong reporting and analytical skills.
- Excellent communication skills with technical and non-technical stakeholders.
- Strong organizational skills and attention to detail.
Preferred Qualifications:
- Hands-on experience with HubSpot CRM.
- Experience supporting Business Development or Sales teams.
- Experience coordinating email marketing campaigns.
- Exposure to marketing automation or campaign management.
Why Join PeoplePartners?
When you join PeoplePartners, you're joining a workplace that puts people first. As a Great Place to Work certified company, we're committed to creating an environment where you can grow professionally while enjoying the flexibility and support to do your best work. Here's what you can look forward to:
- Work with leading Australian businesses and gain valuable international experience.
- Enjoy a fully remote work environment that supports work-life balance.
- Access ongoing learning and professional development opportunities.
- Grow your career with a team that values internal mobility and long-term success.
- Be part of a collaborative, supportive, and people-focused culture.
- Participate in employee engagement initiatives and team-building activities.
- Make a meaningful impact while working alongside talented professionals who value innovation, accountability, and continuous improvement.
If you're passionate about CRM excellence and want to play a key role in helping businesses grow, we'd love to hear from you. Apply today and build your future with PeoplePartners.
Work Details
- Work Setup: Fully Remote.
- Schedule: Monday to Friday | Day-shift (AEST).
- Employment Type: Full-time.
- Client Location: Australia.
Benefits
- Permanent Work-from-home setup
- Company-provided equipment
- Secondary Wi-Fi Modem
- 21 Leave Credits Annually - Leave benefits begin on Day 1.
- 100% conversion of UNUSED leave credits
- HMO on Day 1
- 13th Month Pay
- Monthly Gift Voucher
- Milestone Tokens (Birthday/Anniversary/Christmas).
- A Life Beyond the Screen #WorkLifeBalance.
- Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.
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