Aptitude 8 is the leading HubSpot solutions consultancy for companies with complex CRM operations, advanced tech stacks, and ambitious growth goals. We design and implement CRM, data, automation, and RevOps solutions that unlock revenue performance and operational excellence. You’ll join a rapidly scaling team of builders and operators who want to experiment, solve hard problems, and deliver outcomes that matter.
At Aptitude 8, you’ll find remote flexibility, 401k, great benefits, meaningful work, and the chance to shape the future of how companies operate!
We’re looking for an experienced HubSpot Managed Services Consultant to join our Services Team! In this client-facing role, you’ll be responsible for leading client engagements and executing RevOps strategy focused on HubSpot-centered solutions. You’ll work closely with development, engineering, and delivery teams to bring HubSpot solutions to life while building strong, long-lasting client relationships! This role requires HubSpot mastery and a deep understanding of services delivery, client relationship management, and complex RevOps strategy.
A Normal Day in this Role...
- Build complex automations, data processes, and new processes in the HubSpot platform while managing custom developments and integrations.
- Develop scalable, tailored solutions that address client business needs, leveraging HubSpot's advanced features and third-party integrations.
- Provide actionable advice for clients while bringing strategic value regardless of relationship or technical familiarity with the existing ecosystem.
- Identify areas of continuous improvement via optimizations and iterations for existing client portals.
- Confidently and accurately build strategies to solve complex problems using HubSpot-centered solutions.
- Strategically identify additional areas for HubSpot solutions that align with client goals and objectives.
- Create diagrams and process maps using tools like Lucidchart to illustrate solutions clearly.
- Build long-lasting client relationships by proactively prioritizing and recommending solutions that align with client goals and objectives.
- Act a primary point of contact for clients, contributing to discovery and prioritization sessions while clearly identifying and defining solution requirements.
- Drive sprint cadence, plan work accordingly, and conduct weekly sprint meetings with clients.
- Present technical concepts as actionable business use cases, ensuring clarity and alignment with client goals.
- Manage and lead user acceptance testing (UAT) with clients, ensuring deliverables meet quality expectations.
- Train clients on deliverables and platform processes; lead train the trainer and direct training sessions.
- Work closely with other team consultants and delivery leads to execute tasks and ensure seamless execution of customized solutions.
- Write detailed task specifications and delegate to other team members as needed.
- Conduct quality assurance (QA) on deliverables and provide coaching to team members where needed.
- Conduct backlog grooming and task prioritization for new and recurring Managed Services clients.
- Manage existing HubSpot features, including API integrations and webhooks while ensuring data integrity and governance.
- Execute small-batch data migrations, property setups, and third-party app integrations to ensure seamless transitions for clients.
- Stay updated on HubSpot beta features and other technological advancements to deliver cutting-edge solutions.
Experience & Skills
- 8+ years of professional experience in at least one functional area, ideally Marketing, Sales, or Customer Service.
- 5+ years experience in consulting or professional services environments managing multiple external clients simultaneously.
- HubSpot Power User: Advanced technical grasp of most HubSpot Hubs (Marketing, Sales, Service, Ops, Content/CMS).
- Understanding of systems, architecture, and how to solve complex problems using data, technology, and process; advanced understanding of APIs / webhooks.
- Ability to navigate budget constraints and lead clients toward the right solutions within a defined monthly budget.
- Strong problem-solving skills with a client-centric mindset; ability to listen to clients and translate their pain points into real solutions.
- Skilled at navigating and prioritizing ambiguous client requests while quickly building rapport; must be comfortable working without a defined engagement scope.
- Comfortable building and managing client relationships while identifying areas of continuous improvement.
The compensation range for this role is $105k–$125k, depending on experience and technical level. We recognize that candidates bring a variety of backgrounds and skills, and we’re committed to offering competitive and equitable compensation aligned with each individual’s expertise.
Aptitude 8 provides equal employment opportunities to all employees and applicants and prohibits discrimination or harassment of any type regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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