Human Resources Business Partner

Location: Remote – California (California-Based Required)
Employment Type: Full-Time
Compensation: $75,000-$78,000
Classification: Exempt
Schedule: Full-Time (Flexible based on business needs)
Work Environment: Remote with Occasional Travel
Reports To: Manager of Human Resources

At Pacific Health Group, we care deeply about the people and communities we serve. We meet individuals with kindness, respect, and understanding—listening first, honoring each person’s journey, and offering support without judgment.

Through compassionate, person-centered healthcare, behavioral health services, and social supports, we walk alongside people as they work toward healing, stability, and a healthier, more hopeful life.

• Speak with integrity—clear, respectful, and honest in every interaction.
• Embrace innovation, trying new ideas, learning fast, and improving care.
• Own our roles, staying accountable for outcomes and documenting accurately.
• Build genuine connections with members, families, and teammates through empathy and cultural sensitivity.
• Lead with trust by being consistent, transparent, and following through.
• Celebrate wins together, recognizing individual and team achievements.
• Collaborate with purpose, partnering across departments and with community providers to solve problems.
• Ask for support and offer support, because thriving together is how we serve our members best

The Human Resources Business Partner (HRBP) position serves as a strategic consultant to departmental and executive leadership, aligning human capital strategies with business objectives and operational goals. This role transitions from day-to-day generalist administration to driving workforce planning, organizational design, leadership coaching, and retention strategies across assigned business units. The HRBP bridges business operations and compassionate workforce management, ensuring company culture, talent capability, and organizational health directly drive Pacific Health Group's mission.

• Serve as the senior escalation point for complex, high-risk, or legally sensitive workplace investigations (e.g., harassment, discrimination, executive-level misconduct).
• Interview key parties, review complex documentation, analyze legal risks, and prepare comprehensive investigation reports with concrete remedies.
• Advise department leaders on high-risk corrective actions, sensitive performance management, and involuntary terminations.
• Track complex employee relations patterns within assigned departments to implement targeted preventative training and intervention strategies.

• Act as the primary HR point of contact for directors and managers within assigned operational departments.
• Provide direct coaching to department leaders on effective communication, conflict management, team culture, and employee accountability.
• Translate department-specific workforce data (turnover, exit data, leave trends) into practical retention and engagement plans.
• Support department heads with headcount planning, organizational structural updates, and succession risk identification.

• Provide expert-level guidance on highly complex accommodation requests, interactive process deadlocks, and overlapping leave scenarios (CFRA/FMLA/PDL/ADA).
• Evaluate undue hardship concerns and legal risks associated with accommodations, escalating recommendations to the HR Manager.
• Ensure organizational adherence to complex California labor laws, wage and hour rules, and healthcare regulatory standards.
• Draft, modernize, and audit high-level HR policies, procedures, standard operating practices, and compliance documentation.

• Lead critical, cross-functional HR projects and strategic initiatives from concept through enterprise-wide rollout.
• Guide assigned departments through organizational changes, process improvements, and program implementations with clear communication plans.
• Partner with the HR Manager to continuously refine HR workflows, improve service delivery, and modernize department tools.

HR Team Support

• Serve as a senior technical and functional resource for Senior HR Generalists, HR Generalists, and HR Coordinators.
• Review complex employee documentation, notices, and correspondence prepared by less experienced team members.
• Support the ongoing training and development of the broader HR operational team.

• Compliant, thorough, and legally defensible execution of high-risk investigations and employee relations matters.
• High leader satisfaction with senior-level coaching and operational HR support.
• Proactive identification and mitigation of California employment compliance risks.
• Successful completion of high-impact HR projects and change management initiatives.
• Measurable improvements in engagement and retention within supported departments.

• Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent practical experience).
• 6+ years of progressive HR experience operating in an advanced Generalist or HRBP capacity.
• Deep technical expertise in California employment laws, high-risk workplace investigations, and compliance standards.
• Proven track record of independently conducting complex workplace investigations and coaching department leaders.
• Advanced proficiency with HRIS platforms (Paycom preferred) and Google Workspace.
• Exceptional communication, analytical, conflict resolution, and decision-making skills.

• Experience working in a startup or high-growth environment.
• Healthcare industry experience.
• Professional HR certification (SHRM, HRCI, or equivalent)

• Paid Time Off
• Holidays
• Volunteer time
• Bereavement

• Medical coverage
• FSAs or other wellness benefits
• Disability and EAP

• 401(k)
• Stipends
• Professional development

• Employee discounts
• Team events
• Growth opportunities

• Fully remote position within California.
• Regular virtual meetings and collaboration with leadership and HR partners.
• Occasional travel for meetings, training sessions, or company events.

Pacific Health Group is an Equal Opportunity Employer. We are committed to creating an inclusive and equitable workplace where all individuals are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity or gender expression, sexual orientation, national origin or ancestry, citizenship status, physical or mental disability, medical condition (including cancer and genetic characteristics), age (40 and over), marital status, military or veteran status, genetic information, or status as a victim of domestic violence, assault, or stalking. We value diversity in all forms and encourage individuals from historically underrepresented communities to apply.

Pacific Health Group is committed to maintaining a transparent, lawful, and secure hiring process in compliance with California labor laws and employment standards. Employment offers are contingent upon meeting role qualifications and successfully completing all required recruitment steps, which may include:

• Submission of an internal application
• Recruiter pre-screen
• Skills assessment if applicable
• Final interview with hiring leadership
• Formal verbal offer from authorized hiring representatives

Important Notice: Any communication claiming to represent Pacific Health Group that bypasses this process is not authorized.

Pacific Health Group uses AI tools to assist with resume matching based on qualifications, skills, and location. All qualified applications are reviewed by our recruiting and HR team to ensure fair, equitable, and human-centered hiring decisions.