Implementation Project Coordinator

For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.

Position Description:

The Implementation Project Coordinator supports the implementation process by assisting with project administration, communication, and coordination. This role ensures tasks are completed on time and provides operational support to deliver a smooth and efficient implementation experience for customers.

The Coordinator plays a key role in maintaining organization and ensuring smaller or routine projects are executed successfully. This position is designed as a developmental role, with the expectation that the Coordinator will grow skills in project planning, communication, and leadership over time.

Position Location:

Remote

Reports To:

Director, Implementation Services

What We’re Looking For:

• 2–5 years of experience in project coordination, project management, or a similar role

• Proficiency with project management tools and Microsoft Office

• Basic understanding of project management principles

• Strong organizational and multitasking abilities

• Excellent verbal and written communication skills, with the ability to present technical material clearly

• Detail-oriented with a proactive approach to task management

• Ability to work collaboratively and facilitate a team-oriented environment

• Familiarity with APIs, data integration, or technical implementations (preferred)

• PMP or similar certification (preferred)

Additional Skills:

• Ability to thrive in a fast-paced, evolving environment and adapt strategies as needed

• Self-starter mindset with a focus on results and continuous improvement

• Strong sense of ownership and accountability

• Commitment to delivering high-quality, detail-oriented work

• Demonstrated ability to collaborate effectively and support a positive team culture

• Empathy and a client-centric approach to problem-solving

Unleash your potential: What you will be doing and owning:

• Generate project plans with timelines and task owners using established project templates

• Support successful project kickoffs by establishing stakeholder roles, responsibilities, and communication plans

• Manage project tasks to ensure timelines are met and deliverables are completed accurately

• Maintain project documentation, including progress tracking, project plans, and client records

• Serve as a point of contact for clients, addressing inquiries and escalating complex issues as needed

• Schedule and facilitate meetings, prepare agendas, and document outcomes for internal and client use

• Maintain tracking and reporting systems such as Cloud Coach, Salesforce, JIRA, or Zendesk

• Ensure adherence to established implementation processes and identify opportunities for improvement

• Assist with special projects supporting the Implementation team as assigned by management

Interview Process:

Interview #1: Phone Screen with Talent Acquisition Team
Interview #2: Video interview with the Hiring Manager (via MS Teams)
Interview #3: Video interview with a member of the Team (via MS Teams)

PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact [email protected]. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.