Implementation Specialist III - 401k - Remote

Who we are:

Over 600 employees strong, Asure sees Human Capital Management (HCM) through the lens of entrepreneurs and executives with an owner’s mentality. We help businesses develop their “Human Capital” to get to the next level, stay compliant, and allocate their time, money and technology toward growth. Our HCM platform empowers more than 80,000 clients to build great teams and better manage their people while staying compliant in an ever-changing HR legislative landscape. Asure’s HCM offering includes Payroll & Tax, HR, and Time & Attendance software and HR Services ranging from online compliance tools to a fully outsourced HR department.

The ideal candidate will be located near one of Asure's hub offices such as Austin, TX; Dallas, TX; Tampa, FL; Burlington, VT; Cherry Hill, NJ; Santa Ana, CA; Sioux Falls, SD; Nashville, TN; or Rochester, NY.

Our Implementation Specialist III – 401k configures our Payroll product for integration for our new and existing customers. They use the PayKonnect tool to configure the integration with multiple 401k vendors.  In addition, they will set-up the integration for Asure 401k customers as well. 

What You’ll Do

• Provide complete and successful implementation for your clients, while being a subject matter expert with our software.
• Configure the Payroll integration based on the documented 401k specifications.
• Deliver administrator training on the 401k configured solution.
• Conduct pilot testing.
• Participate in formal hand-off of "live" client to Asure Support department.
• Successfully complete an entire deployment.
• Deliver results on time and within or under budget.
• Ensure client product adoption and methodology for success with our products.
• Provide status reports and overall project updates to the VP, Benefit Operations.
• Support to overcome project hurdles, through client management and internal team management to get the project to completion.
• Identify opportunities to position other products and service offerings- creating overall client satisfaction with Asure.
• Create client advocates for our products, leaving every customer happy and willing to provide a reference to future customers.
• Execute additional professional services:
  • Changing configuration data on a previously implemented account.
  • Performing additional training sessions were purchased from a client.
  • Scoping work to include billable hours for potential Professional Service tasks.
  • Assisting with additional Professional Service work where needed.
  • Resolving integration issues that arise with PayKonnect or Asure 401k.
    

Qualifications

• Bachelor’s Degree or equivalent in education and experience.
• 2+ years of experience in implementing payroll systems.
• Experience in 401k integration implementation preferred.
• Passion for customer service and overall customer success.
• Demonstrated project management experience:
  • Excellent verbal and written communication skills
  • Business analysis and requirements gathering abilities
  • Previous conflict management skills
• Ability to learn technology quickly through instruction and self-training.
• Ability to teach adult learners new technologies and processes.

Compensation

The base salary range for this role is $65,000.00 - $85,000.00 depending upon level of experience.  

Benefits

• Medical, Dental, Vision, HSA, FSA- All effective on day 1!
• Company paid Basic Life Insurance, A+D, Long-Term Disability, and Short-Term Disability
• 401K Program with 3% safe harbor contribution
• Employee Stock Purchase Program
• Fitness Reimbursement Program
• Self-Managed PTO

Our Mission

To provide Human Capital Management (HCM) software and services that help companies grow, while nurturing a culture of growth around us.

• Helping customers grow by getting the most from their human capital.
• Helping our employees grow personally and professionally.
• Growing relationships in our communities that inspire goodness.
• Grow shareholder value

Our Vision

Be the most trusted Human Capital Management resource to entrepreneurs everywhere.

Our Values

Reflect who we are and what we stand for as a company.

• Embrace Change
• Lead with Integrity
• Own the Outcome
• Deliver Awesome
• Be a Good Human

We are an equal opportunity employer. All candidates must be legally authorized to work in the US, as we are unable to sponsor or transfer Visas at this time. Criminal background checks conducted at employment offer.

NO AGENCIES PLEASE

Any unsolicited resumes sent to Asure Software from a third party, such as an Agency, including unsolicited resumes sent to Asure’s mailing address, fax machine or email address, directly to employees or hiring managers will be considered Asure property. Asure will not pay a fee for any placement resulting from the receipt of an unsolicited resume.