The Inbound Business Development Manager oversees the inbound team, drives sales performance, manages leads, coaches team members, and collaborates on strategy.
BPM – where caring and community is in our company DNA; we are always striving to be our best selves; and we’re compelled to ask the questions that lead to innovation.
Working with BPM means using your experiences, broadening your skills, and reaching your full potential in work and life—while also making a positive difference for your clients, colleagues, and communities. Our shared entrepreneurial spirit drives us to see and do things differently. Our passion for people makes BPM a place where everyone feels welcome, valued, and part of something bigger. Because People Matter.
What you get:
Total rewards package: from flexible work arrangements to personalized benefit structures and financial compensation options that give you choice and flexibility.
Well-being resources: interactive wellness platform and incentives, an employee assistance program and mental health resources, and Colleague Resource Groups (CRGs) that provide safe spaces for colleagues to share, be heard, feel valued and deepen connections.
Balance & flexibility: 14 Firm Holidays including 2 floating, Flex PTO, paid family leave, winter break, summer hours, and remote work options, so you can balance challenging yourself with taking care of yourself.
Professional development opportunities: A learning culture with CPA exam resources and bonuses, tuition reimbursement, a coach program, and live classes, workshops, and seminars through BPM University.
Who is successful at BPM:
· Caring people who put others first
· Self-starters who embody the BPM entrepreneurial spirit
· Authentic individuals with a diverse point of view
· Lifelong learners with a drive to excel
· Resilient people who rise to the occasion
Inbound Business Development Manager
Job Responsibilities:
- Manage BPM’s inbound team as a “player-coach” by balancing direct revenue ownership with team enablement, process improvement, and performance oversight
- Meet or exceed sales quotas and KPIs
- Research prospective clients to determine strategic fit, existing firm connections and possible opportunities
- Qualify inbound leads and follow up on marketing campaigns
- Run effective qualification calls and manage subsequent interactions
- Provide internal coaching and day-to-day guidance for inbound team members
- Collaborate with marketing on process improvements
- Own the full inbound sales lifecycle through close, coordinating internally and externally on priorities, timelines, and required actions
- Understand client needs & propose appropriate solutions with an eye toward multi-service engagements where appropriate
- Maintain accurate records in BPM’s CRM system, Salesforce
- Analyze inbound customer trends and market signals and provide actionable insights to inform firm growth strategy
- Prepare quotes, proposals and contracts in conjunction with service line experts
- Support leadership reporting and decision making by assisting with inbound proposals, performance analysis, and ad hoc reporting as needed
Skills Required:
- 3+ years of experience in consultative sales or business development, preferably in professional services or a CPA firm.
- Proven ability to qualify, manage, and close inbound opportunities.
- Coaching/managing to maximize team success
- Strong understanding of consultative selling
- Ability to close deals and handle objections effectively
- Ability to identify high-potential prospects
- Experience managing sales funnels and forecasting revenue
- Proficiency in tools like Salesforce, Demandbase LinkedIn Sales Navigator
- Clear, persuasive and professional communication skills
- Ability to understand the clients’ needs and respond appropriately
- Strong relationship-building techniques, ability to build trust and rapport with prospective clients
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