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Assist with troubleshooting, software installation, and system maintenance while supporting IT teams with communication, analysis, and project management skills.
This role is with RippleMatch's partner companies. RippleMatch partners with hundreds of companies looking to hire top talent.
About RippleMatch
RippleMatch is your AI-powered job matchmaker. Our platform brings opportunities directly to you by matching you with top employers and jobs you are qualified for. Tell us about your strengths and goals - we'll get you interviews! Leading employers leverage RippleMatch to build high-performing teams and Gen Z job seekers across the country trust RippleMatch to launch and grow their careers.
Requirements for the role:
- Currently pursuing a Bachelor’s or Master’s degree in Information Technology, Computer Science, Information Systems, or a related field.
- Basic understanding of IT infrastructure components (servers, networking, and storage), software applications, and security protocols.
- Familiarity with operating systems such as Windows, macOS, and Linux.
- Ability to assist with troubleshooting, software installation, and system maintenance.
- Strong analytical and problem-solving skills, capable of addressing technical issues.
- Good organizational and project management skills, with the ability to manage multiple tasks and contribute effectively to team projects.
- Effective communication and interpersonal skills, essential for providing user support and working collaboratively within IT teams.
- Eagerness to learn new technologies and IT support techniques.
- Proactive approach to learning and applying information technology solutions.
Top Skills
It Infrastructure
Linux
macOS
Networking
Servers
Software Applications
Storage
Windows
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Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
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- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
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- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center

