Convert 75–100+ inbound/outbound warm leads into vehicle service appointments, meet conversion and revenue KPIs, upsell/cross-sell services, provide VIP customer service, use CRM to document interactions and coordinate with shop teams to ensure smooth handoffs.
Join the Team at Stress-Free Auto Care: Where Your Skills and Passion Drive Success!
Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry!
At Stress Free Auto Care, we’re redefining the automotive service experience by blending VIP-level customer service with high-impact sales results. We’re seeking sales-driven customer service professionals who can confidently handle 75–100 inbound/outbound calls per day, meet KPIs, and close service appointments. You won’t be cold calling strangers—these are warm leads and current customers—your job is to build trust, uncover needs, and secure the appointment while maximizing upsell and cross-sell opportunities.
What You’ll Do- Convert inbound and outbound calls into confirmed vehicle service appointments.
- Achieve and exceed KPIs for conversion rates, upsells, cross-sells, and revenue goals.
- Recommend additional repairs, maintenance packages, and service upgrades that benefit the customer.
- Provide VIP white glove customer service, ensuring every interaction builds trust and loyalty.
- Communicate clearly with customers about services, timelines, and costs.
- Use our CRM to track leads, schedule appointments, and document all customer interactions.
- Collaborate with shop teams to ensure seamless handoffs and exceptional follow-through.
- Competitive Base Pay: Hourly + Commission + Bonuses (OTE: $100,000)
- Benefits:
- PTO + 6 paid holidays annually
- Medical, Dental, and Vision Insurance
- 401(k) with 4% employer match
- Employee referral program
- Fully Remote: Must reside in the following states: Arizona, California, Florida, Indiana, Michigan, Minnesota, Missouri, Nebraska, Nevada, North Carolina, South Carolina, or Texas
- Career Growth: We’re expanding quickly, offering opportunities to advance into leadership and higher-earning sales roles.
- Sales Development / Call Center / Inside Sales experience (automotive experience a plus, but not required).
- Strong phone presence with experience handling high call volumes (75–100+ calls/day).
- Ability to influence and close without being pushy—consultative, trust-based selling.
- Skilled at meeting or exceeding sales and service KPIs.
- Proficiency with CRM tools and strong organizational skills.
- Fast and accurate typing (40+ WPM).
- Thrives in a fast-paced, goal-driven environment while delivering outstanding customer care.
- Must reside in the following states: Arizona, California, Florida, Indiana, Michigan, Minnesota, Missouri, Nebraska, Nevada, North Carolina, South Carolina, or Texas
- Apply today and turn customer conversations into revenue—and rewards!
Ready to Elevate Your Career? If you’re interested in joining a supportive team that values your skills and dedication, we’d love to hear from you! Apply today to help us redefine automotive care.
Stress-Free Auto Care Austin, Texas, USA Office
610 W 5th St, Austin, Texas, United States, 78701 2737
Similar Jobs
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Handle inbound insurance leads, consult customers on Property & Casualty coverage, convert warm leads to policyholders, complete paid training and licensing, meet scheduled shift requirements, and maintain a professional W@H setup with provided equipment.
Top Skills:
CableDslFiberPcWired High-Speed Internet (100 Mbps Download / 20 Mbps Upload)
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Handle inbound and warm-sales calls to assess customers insurance needs, recommend appropriate Property & Casualty coverage, close policies, and complete required licensing. Participate in paid remote training and licensing, follow scripted processes, meet shift and workspace requirements, and use provided computer equipment to convert leads into policyholders.
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Handle inbound calls and warm leads to consult customers, recommend Property & Casualty coverages, and convert leads to policyholders. Participate in paid remote training and obtain required P&C license. Work specified shifts (including one weekend day), meet work-at-home technical requirements, and use provided equipment to achieve sales targets and deliver customer-focused service.
Top Skills:
20 Mbps Upload)Cable InternetDslFiber InternetHigh-Speed Internet (100 Mbps DownloadPc
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
