Job Summary:
We are seeking a Strategic Program Manager with a strong background in the insurance industry to join our team. This role will involve overseeing and coordinating strategic initiatives that support Clearwater Analytics' business objectives within the insurance sector. The ideal candidate will act in a chief of staff capacity, working closely with senior leadership to streamline operations, manage special projects, and ensure alignment across departments.
Key Responsibilities:
Strategic Initiative Management: Lead the planning, execution, and monitoring of strategic programs within the insurance vertical. Collaborate with cross-functional teams to define objectives, deliverables, and success metrics.
Chief of Staff Support: Act as a trusted advisor to executive leadership, providing insights and recommendations on operational improvements, resource allocation, and strategic planning.
Stakeholder Engagement: Foster strong relationships with internal and external stakeholders, including clients, insurance regulators, and industry partners. Ensure clear communication and alignment of goals across departments.
Process Optimization: Identify areas for process improvement and implement best practices to enhance operational efficiency. Develop and maintain documentation and reporting frameworks for key initiatives.
Project Management: Utilize project management methodologies to oversee the lifecycle of strategic projects, ensuring timely completion within budget constraints. Prepare regular updates for senior leadership and adjust plans as necessary.
Market Analysis: Conduct research and analysis on industry trends, competitive landscape, and regulatory changes affecting the insurance sector. Leverage insights to inform business strategy and product development.
Cross-Department Coordination: Collaborate with Product Development, Marketing, Sales, and Client Success teams to ensure effective execution of strategic initiatives and alignment with overall business objectives.
Performance Metrics: Develop and track key performance indicators (KPIs) for strategic initiatives, providing regular reports to leadership on progress and outcomes.
Qualifications:
Bachelor’s degree in Business Administration, Finance, or a related field; MBA preferred.
5+ years of experience in program management, project management, or a similar role, preferably within the insurance or financial services industry.
Proven ability to manage complex projects and drive cross-functional initiatives.
Strong analytical skills with a track record of using data to inform decision-making.
Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
Experience working in a fast-paced, dynamic environment with a focus on delivering results.
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