Integration Engineer

Location: Austin, United States of America

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Position Summary

Austin, Hybrid

We are looking for a highly skilled Integration Engineer to join Thales in Austin, Texas for the Identity and Biometric Solutions team.

In this role, you will independently drive integration activities across complex biometric solutions, translating functional and technical requirements into deployable software configurations. You will assess integration feasibility, execute deployments at the system integration level, and prepare solutions for downstream application testing and customer delivery.

This role requires strong technical depth, disciplined execution, and the ability to collaborate effectively across engineering, architecture, and delivery teams.

The Integration Engineer plays a critical role in ensuring that Thales’ biometric identification solutions -including fingerprint, facial recognition, and iris matching technologies—are securely and reliably deployed to support the digital identities of millions of users worldwide.

Regulatory Compliance Requirements 

Must have U.S. or Dual Citizenship and be able to obtain post-hire clearance from the Committee on Foreign Investments in the U.S. (CFIUS) and Department of Treasury.

Key Areas of Responsibility 

• Serve as a core member of cross-functional project teams delivering biometric integration solutions for state and local government customers.

• Collaborate closely with the Technical Lead, Project Manager, and broader project team to meet defined delivery timelines, quality standards, and contractual requirements.

• Analyze customer and system requirements to design, assemble, and integrate biometric software and hardware components into deployable solutions aligned to client needs.

• Estimate integration effort and contribute to project planning activities, including integration schedules, milestones, and target delivery dates, in coordination with the Project Manager and Integration Team Manager.

• Execute system integration activities in accordance with approved integration plans, architecture guidelines, security standards, and quality processes.

• Develop and maintain detailed integration documentation, including integration procedures, configuration guides, and solution deployment packages.

• Assemble, configure, and deploy multi-component biometric solutions across diverse customer environments and platforms.

• Install, integrate, and deploy solutions within customer infrastructure, both remotely and onsite, as required.

• Perform system-level integration testing, validate end-to-end solution functionality, and coordinate handoff to functional and application testing teams.

• Contribute to the preparation of customer acceptance test plans and support acceptance testing activities as needed.

• Support customer operations following deployment, including troubleshooting, issue analysis, and resolution during warranty and transition periods.

• Lead or support the transition from implementation to support, ensuring solution supportability, completion of warranty checkpoints, and effective knowledge transfer to support teams.

• Serve as third-level support for complex operational incidents, providing expert technical analysis in alignment with defined service level agreements.

• Utilize and contribute to the effective use of IT tools and processes that support integration, deployment, maintenance, and customization of biometric solutions.

• Manage multiple integration projects concurrently (typically two to three), balancing competing priorities and varying levels of complexity.

• May act as a Work Package Manager, coordinating defined integration workstreams and deliverables within a project scope.

Minimum Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field with 5+ years of relevant experience, or a Master’s degree with equivalent experience.

• Strong, demonstrable experience integrating and administering enterprise solutions across Windows Server (2016+) and Unix/Linux environments.

• Proven ability to independently integrate complex systems, including diagnosing, debugging, and resolving system- and integration-level issues.

• Strong scripting and automation skills using PowerShell, Bash, batch scripting, and JavaScript, with experience managing configuration and data files (XML, JSON, YAML, properties).

• Experience installing, configuring, and administering relational databases, including SQL (DDL/DML).

• Demonstrated experience deploying and securing enterprise applications and web services, including PKI, REST/SOAP APIs, and web servers (NGINX, Apache).

• Solid understanding of networking and communication protocols, including TCP/IP, HTTP, and SSL/TLS.

• Experience with orchestration and automation tools such as Ansible, Terraform, Chef, or equivalent.

• Experience executing or leading application, system, or solution deployments, including participation in Level 3 support for complex operational issues.

• Working knowledge of test methodologies and defect tracking tools (e.g., Jira).

• Strong analytical, problem-solving, and communication skills, with the ability to manage priorities in a multi-project environment.

• Ability to successfully pass background checks required for work with law enforcement and public safety agencies, as needed.

Preferred Qualifications

• Experience deploying solutions in public cloud environments (AWS and/or Azure), including exposure to cloud architecture and Infrastructure as Code (e.g., Terraform).

• Experience building or contributing to CI/CD pipelines and automation strategies using tools such as GitLab or equivalent.

• Advanced knowledge of PKI and digital security best practices, including secure data protection and system hardening.

• Broad understanding of IT infrastructure, including virtual machines, storage systems (e.g., SAN), and basic networking concepts.

• Experience supporting software validation, system integration, and data migration activities.

• Experience installing and configuring databases in development or test environments.

• Proficiency with Microsoft Office tools (Excel, Word, PowerPoint, Project) for documentation, planning, and communication.

• Demonstrated ability to navigate ambiguity, analyze complex situations, and translate them into practical, executable solutions.

Special Position Requirements

Travel: Anticipate 20-to-25% of the time domestically during the specification and integration phases and for workshops.

Why Join Us?

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This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.

We are an equal opportunity employer, including disability and veteran status. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at [email protected].

The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between

Total Target Cash (TTC) 96,792.00 - 161,320.00 USD Annual

This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including – but not limited to – the employee’s career path history, competencies, skills and performance, as well as the company’s annual salary budget, the customer’s program requirements, and the company’s internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant’s status protected by local, state, or federal law.

(For Internal candidate, if you need more information, please reach out to your HR Shared Service, 1st Point) 

Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following:

•Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance

•Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period

•Company paid holidays and Paid Time Off

•Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program