Solutions Configuration Analyst III

About You

You are a person who is passionate about supporting planning, configuration, documentation, testing, release readiness, and ongoing improvement of technology-enabled business solutions. We need someone who works across business, technical, operational, and stakeholder teams to translate business needs into configured workflows, solution documentation, implementation plans, and actionable delivery tasks.

In the role of Solutions Configuration Analyst, you will be supporting no-code and low-code platforms, workflow automation initiatives, AI-enabled solutions, business process improvements, and enterprise application delivery. This role helps gather requirements, document current and future-state processes, configure solution components, support testing, coordinate stakeholder inputs, and ensure solutions are aligned to business objectives, user needs, compliance expectations, and operational readiness.

• Tell us about your experience with Solutions Configuration Analysis.
• Are you a team player and a self-motivator?
• We are counting on you to manage multiple projects using your problem-solving skills.
• We are looking for someone UNCOMMON. What is uncommon about you?

Are you highly committed? Are you team-oriented? Do you value professionalism, trust, honesty, and integrity? If so, we cannot wait to meet you.

About The Position

• Keep abreast of current developments in Health Care IT, software development and release and industry best practices.
• Identify, research, and resolve (business, usability, process, technical, service improvements, ) problems.
• Gather requirements, create associated documentation, work with developers to estimate and build solutions, and evaluate results.
• Configure no-code software platforms
• Extract data from disparate systems into meaningful business intelligence to improve business processes, procedures and products.
• Partner with clients and other service areas and vendors to ensure optimum delivery of solutions.
• Ensure that solution architecture (software, integrations, and programs) designed are in sync with business
• Ensure solution milestones are accomplished on time
• Participate in initiative documentation, like design reviews, estimating exercises operational readiness reviews, timeline management and risk
• Apply expert knowledge to prepare briefing materials to executive leadership, high-profile clients, stakeholders, often with limited time and partial information.
• Draft and tailor content to multiple audiences to 'tell the story' of the topic, such as status, key information, milestones, technical challenges and opportunities.
• Work under deadlines and in close contact with project teams, clients, and stakeholders
• Work across teams to identify and collect information and coordinate input for meetings and briefings as needed. 
• Seek to solve blockers and reach out to team or others as needed to advance task completion.
• Support specific and ad hoc areas as directed.
• Identify and mitigate existing business risks or risks associated with solution architecture and business processes.
• Provide recommendations on prioritization of work of development team members based on customer
• Participate in an Agile, Kanban, Waterfall and hybrid methodologies.
• Consult on test planning and execution, including documenting test plans, executing test plans, tracking test execution, and defect
• Support Release Management processes and drive improvements such as
• Support operational support needs, including end user documentation, communications, and trouble-shooting user
• Make recommendations as appropriate for process improvements based on analysis of information and follow up to ensure successful execution of recommendation.
• Participate in knowledge transfer and mentorship of coworkers. Perform other related duties as necessary.

Minimum Requirements:

• Over 4+ years of relevant experience conducting analysis of IT business and information environments, activities, processes, and events.
• Understanding of IT system/software lifecycle
• Exceptional written and oral communication skills, with focus on communicating technical concepts with a mixture of business, functional, application development engineering and security team members.
• Experience with data management (collection, storage and use)
• Ability to assemble independently a variety of Excel tables, PowerPoint slides, and Word documentation with limited time for client consumption.
• Experience with machine learning and AI.
• Ability to articulate complex concepts succinctly and quickly in an easy-to-digest
• Well versed in life cycle and project management methodologies
• Experience with data modeling & data mining tools.

Preferred Requirements:

• Knowledge of Healthcare IT, VA and/or DoD Systems and Software
• Knowledge of HIPAA, FedRAMP, FISMA, NIST, HITRUST, SOC1/2
• Experience with medical/dental/pharmacy claims processing
• Experience mining and modeling data, identifying trends, errors, opportunities, and reviewing data with reporting writing skills.
• Experience with DevOps and DevSecOps

About Us

You are uncommon. We are, too. We are looking for people to help us in our mission of working hard at lowering healthcare administrative costs for federal government agencies, payers, and providers. At Signature, our mission is to improve the health of our clients' business and make the lives of the people we work with better. As we continue to experience exponential growth, we are looking for uncommon individuals to enhance our vision. We will continue to accomplish our mission by leading with our values of Passion, Courage, Integrity, and Respect in all interactions, making us a consistent annual Best Places to Work organization. We need uncommon leaders with uncommon qualities to shape our uncommon culture and achieve our uncommon mission.

About the Benefits

When you are a member of Signature Performance, you are a part of a solutions-based organization where the values of passion, integrity, courage, and respect are the driving forces behind all our decision-making. We trust you to do important work and bring the best version of yourself to work every day, so we want to help you achieve a work-life balance while consistently challenging yourself. Signature believes in fully developing each one of our Associates. Our performance-driven philosophy boasts competitive pay and additional position specific incentives, where world-class training and development, resources, and events drive our award-winning culture where everyone thrives.

• Health Insurance
• Fully Paid Life Insurance
• Fully Paid Short- & Long-Term Disability
• Paid Vacation
• Paid Sick Leave
• Paid Holidays
• Professional Development and Tuition Assistance Program
• 401(k) Program with Employer Match

• U.S. Citizenship or naturalized citizenship is required for this position.
• All work on all positions at Signature Performance must be completed in the continental United States, Alaska, or Hawaii.