IT Chief of Staff Consultant

TD SYNNEX is a Fortune 200 company and a global leader in IT distribution and solutions. We empower businesses of all sizes to innovate and grow by delivering cutting-edge technology, services, and insights. Our inclusive culture fosters collaboration, continuous learning, and career advancement, so you can make a real impact—no matter where you work.

About the Role
We’re seeking an IT Chief of Staff Consultant to serve as a strategic thought partner and execution catalyst for our IT leadership team. In this pivotal role, you’ll translate complex data into clear recommendations, drive disciplined execution of enterprise initiatives, and help elevate IT’s maturity as a strategic business function. You will bridge long-term strategic roadmaps with day-to-day operations, ensuring alignment between goals, governance, and measurable business value. This position reports to the IT Chief of Staff and operates in a fully remote environment.

What You’ll Do

Strategic Analysis & Business Intelligence
• Design and curate enterprise-level IT scorecards, dashboards, and performance reports using tools like Power BI to illuminate operational effectiveness, financial health, and customer experience.
• Synthesize cross-functional data into compelling narratives and actionable insights that guide executive decision-making, prioritize initiatives, and mitigate risks.
• Identify emerging trends and systemic patterns in IT performance data; develop recommendations and partner with stakeholders to implement continuous improvement.

Operational Excellence & Governance
• Support “Running IT as a Business” by establishing and maintaining governance cadences, operational rhythms, and tracking systems for strategic initiatives.
• Produce executive-ready presentations, multi-year (3–5 year) strategic roadmaps, and high-impact briefing materials for the CIO and senior leadership.
• Facilitate cross-functional analyses and coordinate with finance, operations, and service teams to ensure seamless execution of IT priorities.

Data-Driven Insights & Reporting
• Conduct rigorous analysis of operational, financial, and performance data to uncover efficiency opportunities, forecast trends, and benchmark against industry best practices.
• Translate complex datasets into clear visualizations, dashboards, and executive summaries that resonate with technical and business audiences alike.
• Monitor competitive IT trends and emerging technologies to inform service delivery standards and operational maturity goals.

Strategic Business Partnership
• Articulate the business value of IT by mapping cost drivers, revenue implications, efficiency metrics, and budget impacts to executive narratives.
• Develop and track key performance indicators (KPIs) that link IT service delivery to measurable business outcomes.
• Collaborate with regional and global teams to drive alignment, accountability, and transparency across the IT portfolio.

What We're Looking For
• 5–8 years of relevant experience in IT strategy, consulting, or business intelligence roles
• Advanced degree (MBA, Business Management, or related field) required
• Proven expertise in Power BI or similar data visualization platforms
• Strong analytical skills with experience designing and maintaining performance scorecards or dashboards
• Excellent written and verbal communication skills; comfortable presenting to executive-level stakeholders
• Demonstrated ability to synthesize data into actionable insights and clear recommendations
• Financial acumen with experience in budgeting, forecasting, or business management
• Proven problem-solving, critical thinking, and decision-making abilities
• Highly detail-oriented, with the capacity to manage complex mathematical analyses and large datasets
• Adaptable to new systems, tools, and remote collaboration technologies
• Commitment to inclusive communication and collaboration across diverse teams

#LI-Remote

Key Skills

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.

TD SYNNEX is an E-Verify company