Provides first-level technical support, troubleshoots hardware and software issues, assists with installations and system administration, maintains IT asset records, monitors network and system performance, manages user accounts and access, supports IT projects, and documents procedures and troubleshooting guides.
Overview
We are seeking a motivated IT Intern to join our team for 6 months!
The IT Intern will provide support to the Information Technology team in maintaining IT infrastructure, troubleshooting technical issues, and assisting with system administration activities. This internship offers hands-on exposure to corporate IT operations and support services.
Qualifications- Currently pursuing a Diploma or Bachelor's Degree in Information Technology, Computer Science, Network Engineering, or a related field.
- Basic understanding of computer hardware, operating systems, and networking concepts.
- Familiarity with Microsoft Windows, Microsoft 365, and common IT support tools.
- Strong problem-solving and troubleshooting skills.
- Good communication and interpersonal skills.
- Willingness to learn and adapt to new technologies.
- Assist in providing first-level technical support to users.
- Support hardware and software installation, configuration, and troubleshooting.
- Help maintain IT assets and inventory records.
- Assist in monitoring network and system performance.
- Support user account creation, password resets, and access management.
- Participate in IT projects, upgrades, and system implementations.
- Document IT procedures, troubleshooting guides, and technical records.
- Perform other IT-related tasks assigned by supervisors.
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