Photon Logo

Photon

IT Support Engineer

Posted 3 Days Ago
In-Office or Remote
Hiring Remotely in United States
Entry level
In-Office or Remote
Hiring Remotely in United States
Entry level
Maintain office premises and IT assets: perform floor walks, coordinate maintenance with building reps and offshore IT, manage VC equipment and FedEx shipping, maintain asset records, lead office fit-outs, assist CXOs, support events/tradeshows, reconcile expenses, and be flexible for weekend/holiday support.
The summary above was generated by AI
Greetings Everyone

 

Who are we? 

For the past 20 years, we have powered many Digital Experiences for the Fortune 500. Since 1999, we have grown from a few people to more than 4000 team members across the globe that are engaged in various Digital Modernization. For a brief 1 minute video about us, you can check https://youtu.be/uJWBWQZEA6o.


·Maintain Photon premises in the geography : 
Premise maintenance includes: 
1) Floor walks before arrival of Associates to ensure cleanliness and hygiene 
2) Liaising with building reps / agency for any unresolved maintenance issues thereof.
·Maintenance of IT equipment crucial to business operations (VCs)  1) Checking weekly the working condition of the same  2) Liaising with offshore IT team for periodic maintenance.
·Liaise with FedEx :  1) Handle domestic and international shipping of IT assets and documents 2) Generate labels 
·Provide office guests (clients) with a hospitable experience 1) Preparing for premises access in advance 2) Arranging refreshments on an as needed basis. 
·Manage and maintain asset (IT equipment) records. Interface with appropriate departments (Compliance - IT)  internal to the company.
·Being the  lead in office improvements and renovations projects based on requirements / directives provided. 
·Be the local liaison for the new office set up: 1) visit new office spaces basis curated list 2) liaising with landlord / agent to execute customized fit-outs.
·Assist CXOs with their requests during visits on an as needed basis. 
·Be flexible with schedules and support during weekends/holidays when required.
·Travel to other locations for business requirements : client site, tradeshows on an as needed basis. 
·Proficiency in MS Office.
·Follow established processes for reconciliation of expenses on a weekly basis.

Similar Jobs

Mid level
Financial Services
The IT Operations Engineer will manage AI and Data platforms, ensure operational health, lead incident resolution, and automate tasks while collaborating with engineering teams.
Top Skills: .NetAWSAzureDatabricksPythonSQLSQL ServerWindows
3 Hours Ago
Remote or Hybrid
Expert/Leader
Expert/Leader
Fintech • Professional Services • Consulting • Energy • Financial Services • Cybersecurity • Generative AI
The role involves managing finance change, regulatory reporting, project management, and software testing, requiring extensive experience in financial services and team leadership.
Top Skills: Automation Testing ToolsExcelSQL
3 Hours Ago
Remote or Hybrid
Senior level
Senior level
Fintech • Professional Services • Consulting • Energy • Financial Services • Cybersecurity • Generative AI
Manage projects in the transaction banking sector with an emphasis on compliance and retail payments, using Agile methodologies and strong stakeholder management.
Top Skills: ConfluenceIso20022JIRA

What you need to know about the Austin Tech Scene

Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.

Key Facts About Austin Tech

  • Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
  • Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
  • Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
  • Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
  • Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account