Sapsol Technologies Inc Jobs

IT System Administrator

Sapsol Technologies Inc

IT System Administrator

Posted 5 Days Ago

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In-Office

Austin, TX, USA

Junior

In-Office

Austin, TX, USA

Junior

Provides day-to-day technical support for local and remote employees, troubleshooting hardware and software on Windows, Mac, iPhone, and Android devices. Manages inventory, assets, shipping, passwords, file security, system rollouts, network equipment, phones, teleconference equipment, and data center support. Creates technical documentation, communicates with technical and nontechnical users, and completes initiatives independently. This is an on-site Austin role with occasional optional travel to another Austin office.

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Description:

Provide day-to-day technical support to local and remote employees for?hardware and software issues on their laptops and mobile devices?. Windows and MAC, Iphone & Android.

On-site position, 5 days per week in the Austin, TX office

Assist in various IT functions such as hardware and software inventory and rolling out new systems to end users/groups?. Maintains passwords, data integrity and file system security for the desktop environment.? Manage asset management, inventory management and shipping and receipt of hardware.?

Assists in maintenance of network equipment, phones, and teleconference equipment.?
Assists in the support of the computer room and?data center operations arena?.

Excellent?written and spoken English?
Fully proficient with the Windows?and?MacOS?operating systems?
Experience with supporting the Microsoft Office Suite. Extensive experience with Excel, OneNote, Onedrive and SharePoint.
Thorough?understanding of pc computer hardware and efficient troubleshooting techniques.
Documentation skills for creating instruction and documenting troubleshooting techniques and solutions for others to follow.
Ability to communicate highly technical information to both technical and nontechnical personnel?
High level of accountability and?ability to? perform detailed and technical initiatives from start to finish with minimal supervision?
Organization skills required.

Occasional optional travel to our additional office in Austin for support.

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Desired Level of Expertise

2. Junior

Job Function

Info Technology

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