Key Account Executive - Systems & Services

We begin with dreams. Dreams drive our motivation. Dreams are our future. The world's dreams, people's dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality.

All for dreams. Dreams challenge and the Nidec-Group will continue to meet the challenge. For the world's and people's tomorrows; the world's first, the world's best technologies and products; we will continue our part in creating a better society.

Job Summary

Job Description

A Sales Engineer is responsible for selling complex technical products and services to prospective customers. They work with customers to determine their needs and provide recommendations for solutions that meet those needs. Sales Engineers must possess strong technical knowledge and be able to effectively communicate complex concepts to customers. They also work closely with sales teams to develop effective sales strategies and ensure customer needs are met.
Key Responsibilities:
Identify and develop new business opportunities and customers
Develop and maintain relationships with prospective and current customers
Conduct technical presentations and product demonstrations to customers
Understand customer requirements and provide technical recommendations and solutions
Collaborate with sales teams to develop effective sales strategies
Support the sales process with technical expertise and product knowledge
Provide input for product development and improvement
Manage customer accounts and ensure their satisfaction with products and services
Requirements:
Bachelor's degree in Engineering or a related field
10+ years of experience
Strong technical knowledge and understanding of complex technical products and services
Excellent communication skills, both verbal and written
Ability to effectively communicate complex technical concepts to customers
Proven track record in sales and customer relationship management
Ability to work independently and as part of a team
Strong problem-solving skills and ability to think creatively
Willingness to travel as needed

Additional Job Details

Technical – T5
Organizational Impact
• Implements strategic goals for the business unit, as determined by executive leadership, with significant impact on the department and/or job family
• Expert technical contributor
• Establishes operational plans for job area with short-to mid-term impact on results (e.g., 1-3 years); works independently on own or others’ complex projects/assignments and typically is responsible for entire projects or processes that span outside of own team
• Develops and provides measurable input into new products, processes, standards and/or operational plans that will have major impact on the achievement of overall results
• Is seen as a subject matter expert within the role’s respective field
Communication & Influence
• Communicates with parties within and outside of own department and/or job family, and typically has responsibilities for communicating with parties external to the organization, which may include customers or vendors
• Works to influence others to accept business unit’s and/or job family group’s view/practices and agree/accept new concepts, practices, and approaches
• Requires ability to communicate with senior leadership regarding matters of significant importance to the organization
• May conduct briefings with executive leaders within the business unit and/or job family group
Innovation & Complexity
• Responsible for improving upon existing technical/business processes and systems using significant conceptualizing, reasoning and interpretation
• Problems and issues faced are numerous, typically undefined where information is difficult to obtain
• Conducts extensive investigation to understand root cause of problems
• Problems span a wide range of difficult and unique issues across business units and/or job family groups
Leadership & Talent Management
• Frequently responsible for providing guidance, coaching and training to other employees across the organization within area of expertise
• Typically responsible for managing large, complex project initiatives of strategic importance to the organization, involving large cross-functional teams
• May have direct reports, but generally fewer than three
Knowledge & Experience
• Requires mastery level technical knowledge of job area typically obtained through advanced education combined with experience. Seen as expert for job area and typically has deep knowledge within multiple technical disciplines
• Applies knowledge of technical advances from a variety of industries and specializations to impact the broader business
• Requires a bachelor’s degree or equivalent experience and minimum 10 years of prior relevant experience
• Master’s degree or specialized degree may also be required

Equal Employment Opportunity and Affirmative Action at Nidec
Nidec is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants receive consideration for employment without regard to their age, gender, gender identity, sexual orientation, race, color, genetic information, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following website: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

Work Shift Schedule

No Soliciting

Nidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.