Lead Desktop and Endpoint Systems Engineer

What Working at Hexaware offers: 
Hexaware is a dynamic and innovative IT organization committed to delivering cutting-edge solutions to our clients worldwide. We pride ourselves on fostering a collaborative and inclusive work environment where every team member is valued and empowered to succeed. Hexaware provides access to a vast array of tools that enhance, revolutionize, and advance professional profile. We complete the circle with excellent growth opportunities, chances to collaborate with highly visible customers, chances to work alongside bright brains, and the perfect work-life balance. With an ever-expanding portfolio of capabilities, we delve deep into and identify the source of our motivation. Although technology is at the core of our solutions, it is still the people and their passion that fuel Hexaware s commitment towards creating smiles. At Hexaware we encourage to challenge oneself to achieve full potential and propel growth. We trust and empower to disrupt the status quo and innovate for a better future. We encourage an open and inspiring culture that fosters learning and brings talented, passionate, and caring people together. We are always interested in, and want to support, the professional and personal you. We offer a wide array of programs to help expand skills and supercharge careers. We help discover passion the driving force that makes one smile and innovate, create, and make a difference every day. 

What would you do? 

Job Description:

Position:              Lead Desktop and Endpoint Systems Engineer 

Location:             Newtown Square, PA 19073 

Mode:                   5 days onsite per week

Experience

• Minimum 10 years of experience in desktop and endpoint systems management, with proven leadership capabilities.

Key Responsibilities

• Lead the deployment of applications, upgrades, and patches across endpoint computers to ensure optimal performance and security.
• Oversee and support virtualization environments, managing virtual machines (VMs) for efficient resource utilization.
• Develop, implement, and enforce computer policies to maintain system integrity, compliance, and operational standards.
• Manage and administer print servers to guarantee reliable and efficient printing services.
• Lead the design, build, and deployment of standardized desktop operating system images to streamline provisioning and reduce deployment time.
• Coordinate comprehensive lab testing for software and hardware to validate compatibility and performance.
• Collaborate closely with network, server, and security teams to ensure cohesive infrastructure management and incident resolution.
• Document detailed processes, configurations, and troubleshooting guides to support knowledge sharing and operational consistency.
• Drive change management processes to maintain stability and control over desktop infrastructure modifications.
• Plan and implement new projects with minimal impact on day-to-day operations to ensure continuous service availability.
• Manage and deploy endpoint security systems and software to protect devices from threats and vulnerabilities.
• Ensure endpoint devices comply with organizational policies and security standards through proactive monitoring and enforcement.
• Oversee the administration of computer objects and policies within Active Directory (AD), Active Directory Federation Services (ADFS), or Azure environments.
• Engage regularly with end users to understand pain points and lead the development of effective solutions.
• Develop and execute strategic deliverables by analyzing market trends to drive innovation, efficiency, and competitive advantage.
• Establish and communicate a clear vision and strategic plan to deliver best-in-class products and services that meet and exceed end-user expectations.
• Mentor and guide junior team members to build technical expertise and foster a collaborative team environment.

Equal Opportunities Employer: 
Hexaware Technologies is an equal opportunity employer. We are dedicated to providing a work environment free from discrimination and harassment. All employment decisions at Hexaware are based on business needs, job requirements, and individual qualifications. We do not discriminate based on race including colour, nationality, ethnic or national origin, religion or belief, sex, age, disability, marital status, sexual orientation, parental status, gender reassignment, or any other status protected by law. We encourage candidates of all backgrounds to apply.

Find out more at Hexaware.com.