Lead Enterprise Account Manager

Key Responsibilities

Account Strategy and Growth

• Develop and execute strategic account plans for assigned enterprise customers in North America

• Drive platform adoption and revenue growth through expansion of Enterprise Vault solutions within existing environments

• Identify opportunities to expand across business units, departments, and group companies

• Align Enterprise Vault solutions with customers evolving data compliance requirements, IT strategies, and security priorities

Customer Relationship Management

• Build and maintain strong relationships with key stakeholders including CIOs, IT leadership, security teams, procurement, and business units

• Act as a trusted advisor to customers by understanding their business challenges and strategic priorities

• Establish executive-level relationships to support long-term partnerships and strategic initiatives

Revenue Expansion and Renewals

• Manage renewal cycles and expansion opportunities to ensure strong retention and long-term customer value

• Identify and develop new use cases and solution opportunities within existing customers

• Drive adoption of the Enterprise Vault platform and related solutions across the enterprise

Cross-functional Collaboration

• Partner closely with Account Technology Specialists and Product Management teams to deliver successful outcomes

• Work collaboratively with system integrators, resellers, and distributor partners to drive customer success and adoption

• Coordinate internal teams to support complex deal execution and customer initiatives

Pipeline and Forecast Management

• Maintain a disciplined approach to pipeline development, deal execution, and forecasting accuracy

• Manage complex enterprise sales cycles involving multiple stakeholders and decision makers

• Track progress against account plans and revenue targets

Market and Customer Insights

• Provide insights on customer needs, market trends, and competitive landscape

• Contribute feedback to internal teams to support go-to-market strategy and product evolution

Required Qualifications

• 5+ years of experience selling enterprise technology solutions to large enterprise customers

• Demonstrated success managing and expanding strategic enterprise accounts

• Experience navigating complex customer organizations with multiple stakeholders and long sales cycles

• Strong relationship-building skills with the ability to engage senior executives and decision makers

• Proven ability to drive customer adoption and expansion within existing accounts

• Experience working collaboratively with technical teams and partner ecosystems

• Excellent communication, negotiation, and account planning skills

• Bachelor’s degree or equivalent experience

Preferred Qualifications

• Experience selling Enterprise Vault solutions or comparable enterprise platforms such as Veritas, Arctera, Global Relay, Smarsh, Proofpoint, Purview, etc.

• Knowledge of data compliance market, regulated industries, and public sector customers

• Experience driving enterprise platform adoption, migrations, or licensing transitions

• Experience working with SI partners, resellers, and distributor ecosystems in North America

• Business-level English proficiency, with the ability to communicate effectively with global stakeholders

Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance. CA generally ranges: $145,282-$217,922 All other locations fall under our General State range: $127,440-$191,160 Benefits may vary depending on the nature of your employment with Cloud Software Group and the country where you work. U.S. based employees are typically offered access to healthcare, life insurance and disability benefits, 401(k) plan and company match, among others. This requisition has no specific deadline for completion.

About Us:

Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks.  Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.

Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.

Cloud Software Group will consider qualified applicants with a criminal history and conduct the recruiting process in accordance with the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers and San Diego Fair Chance Ordinance. For access to the laws see the following links: California FCA and Los Angeles FCO.
 

If you need a reasonable accommodation due to a disability during any part of the application process, please contact us via the Bridge portal for assistance.