Lead .Net Support Engineer (Mulesoft, SQL, Azure)- REMOTE

Comcast Advertising is driving the TV advertising industry forward, from delivering ads to linear and digital audiences to pioneering the tech that makes it possible. We help brands connect with their audiences on every screen using advanced data, technology, and premium video content. Our media sales division helps local, regional, and national brands reach potential customers through multiscreen TV advertising. Our ad tech division FreeWheel provides comprehensive adtech that makes it easier to buy and sell premium video advertising across all screens, data types, and sales channels.
Job Summary
Comcast Advertising, the advertising sales division of Comcast Cable, helps local, regional and national advertisers use the best of digital with the power of TV to grow their business. It provides multi-screen marketing solutions to make advertising campaigns more effective and easier to execute. Headquartered in New York with offices throughout the country, Comcast Advertising has a presence in 66 markets with nearly 35 million owned and represented subscribers. We're dedicated to helping our clients meet their business goals by connecting them with their customers through multiscreen television advertising. Working with companies from local startups to nationwide corporations, we provide support to help each business reach its target customers. By applying data to television advertising in new ways, we're able to bring our clients the best of digital media, coupled with the power of TV. Join a fast-paced and exciting Tier 3 Production Support team working in the advanced advertising industry; providing in-depth, full stack, solutions that support the cutting-edge applications that powers Comcast Advertising. Successful candidate Senior Engineer position will be a self-motivated individual with a passion for problem-solving, innovating, high standards, and a pro-active mindset.
Job Description
Core Responsibilities

• Take responsibility for customer satisfaction and problem resolution.
• Respond promptly, professional, and completely to support requests.
• Provide technical subject matter expertise and mentoring to junior Tier 3 engineers.
• Lead Tier 3 engagement in the support of major platform/system releases.
• Lead Tier 3 collaborations with partner support Tiers, Development and cross-functional teams.
• Positive attitude and excellent interpersonal skills and multitasking abilities.
• Perform full stack troubleshooting, root cause analysis, and resolution of medium to complex problems.
• Proven in-depth knowledge and experience in one or more technical stacks
• (Azure / AWS cloud platforms, .Net Core, Angular, Java, Python, API's, Salesforce, etc.)
• Proven in-depth knowledge and experience working in a full stack environment.
• Thrive in a collaborative, high-quality, and fluid environment.
• Provide clear, concise, and thorough documentation.
• Consistent exercise of independent judgement and discretion in matters of significance.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Preferred Experience:

• 10+ Years of software development experience with .Net applications and API microservices
• Experience with SQL, Azure, Salesforce, and Mulesoft
• Experience being a lead or leading a team

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment applicants with arrest or conviction records in accordance with the requirements of applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Please note that federal state, or local laws and regulations may restrict or prohibit Comcast from hiring individuals convicted of certain crimes. Additionally, an applicant's criminal history may have a direct, adverse, and negative relationship on the job duties of this position, which may result in the withdrawal of a conditional offer of employment.
Skills:
Design Processes; Planning; New Software; Collaboration; Design
Salary:
National Pay Range: $98,678.80 USD-$231,278.44 USD Illinois Pay Range: $104,846.23 USD - $203,525.03 USD Colorado Pay Range: $111,013.65 USD - $212,776.16 USD Hawaii Pay Range: $129,515.93 USD - $194,273.89 USD Washington DC Pay Range: $141,850.78 USD - $212,776.16 USD Maryland Pay Range: $117,181.08 USD - $212,776.16 USD Minnesota Pay Range: $111,013.65 USD - $194,273.89 USD New York Pay Range: $117,181.08 USD - $231,278.44 USD Washington Pay Range: $111,013.65 USD - $222,027.30 USD New Jersey Pay Range: $123,348.50 USD - $222,027.30 USD Vermont Pay Range: $117,181.08 USD - $185,022.75 USD Massachusetts Pay Range: $123,348.50 USD - $222,027.30 USD California Pay Range: $111,013.65 USD - $205,580.83
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That?s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality ? to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
7-10 Years