Lead Product Manager

Overview: 

We are looking for a dynamic and strategic Performance Engineering Product Manager to join our team. In this role, you will lead the evolution of our performance-focused test management tools, ensuring they meet the needs of some of the largest and most complex organizations worldwide. You will be responsible for enhancing our product offerings, driving a culture of continuous improvement, and mentoring a team of product managers to elevate the quality and performance of our portfolio. 

Key Responsibilities: 

• Customer-Centric Innovation: Collaborate with Customers, UX, Engineering, and other stakeholders to identify and prioritize the next set of performance improvements and feature enhancements in our test management solutions. 
• Platform Excellence: Own key functional areas such as platform performance, analytics, and usability, ensuring that our clients derive maximum value from our tools. 
• Cross-Functional Leadership: Lead cross-functional teams across our entire suite of products, working closely with Go-to-Market teams (Sales, Customer Success, Marketing, Support) to deliver high-performance solutions that address client needs and industry demands. 
• Strategic Communication: Present the product vision, roadmap, and priorities to key stakeholders, including executive leadership, ensuring alignment and buy-in. 
• Mentorship and Team Development: Mentor product managers and team members, promoting a culture of accountability, collaboration, and continuous learning. 
• Industry Leadership: Stay at the forefront of performance engineering trends, helping the organization adapt and innovate to stay competitive in the market. 
• Customer Workshops: Lead customer workshops to understand client pain points, collect feedback, and drive the co-creation of performance solutions that align with their needs and goals. 
• Industry Representation: Represent the company at key industry events, sharing insights, best practices, and product vision while strengthening our position as a thought leader in the performance engineering space. 

What You Need: 

Required Skills: 

• Deep Product Management Expertise: 7+ years of experience in product management, particularly in performance engineering, SaaS, and software testing/developer tools. 
• AI Product Experience: Lead dsicovery of AI features into our products to drive performance enhancements, optimize testing processes, and deliver innovative solutions for customers. 
• Cloud and SaaS Expertise: Strong background in managing SaaS and cloud-based software solutions with an understanding of performance engineering principles. 
• Client-Focused Strategy: Ability to design solutions that drive value for enterprise clients, with a keen understanding of the end-to-end customer journey from challenge to solution implementation. 
• Leadership in Cross-Functional Environments: Proven track record of collaborating with diverse business teams (Sales, Customer Success, Marketing, etc.) to deliver results in complex, high-stakes environments. 
• Effective Communication: Strong communication skills, with the ability to engage diplomatically across all levels of the organization, including C-suite, while also being comfortable having tough, candid conversations when necessary. 
• Location Requirement: Willingness to work from our Austin, TX or Boston office 3 times per week. 

Preferred Skills and Experience: 

• Performance Engineering Experience: Expertise in performance optimization, scaling, and load testing for large enterprise systems. 
• Commercial Software Expertise: Experience in the design, development, and delivery of performance-driven software solutions. 
• Problem-Solving and Creativity: Ability to approach challenges with a growth mindset, balancing innovation with practical, results-oriented solutions. 
• Organizational Excellence: Excellent organizational, time-management, and project coordination skills. 
• Travel Flexibility: Willingness to travel both domestically and internationally when needed. 
• On-Premises Software Experience: Familiarity with on-premises software deployment is a plus. 

Tricentis Core Values: 

At Tricentis, we strive for success while inspiring those around us by knowing what we need to achieve and how we will achieve it. Our core values serve as our guiding light to drive our every action and define our ways of working so that we can create and enjoy a successful journey and reach higher heights together.

• Demonstrate Self-Awareness: Own your strengths and limitations.
• Finish What We Start: Do what we say we are going to do.
• Move Fast: Create momentum and efficiency.
• Run Towards Change: Challenge the status quo.
• Serve Our Customers & Communities: Create a positive experience with each interaction.
• Solve Problems Together: We win or lose as one team.
• Think Big & Believe: Set extraordinary goals and believe you can achieve them.

Tricentis is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran.