Leave Management Specialist

Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that’s making a bigger impact on the world?  At OneDigital, we are on a mission to help people do their best work and live their best lives.  From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other’s truest selves.

We understand that pursuing a new job is a big deal.  Maybe you’re afraid you won’t fit in.  Well, here’s the good news.  For us, the days of “fit in to get in” are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.

Must be eligible to work in the United States without the need for work visa or residency sponsorship.

Our Newest Opportunity: 

We are in search of an individual to join our growing Leave of Absence Services team. This individual will be dedicated to providing excellent service and reliable administration to employers who have chosen to outsource their Leave of Absence administration to OneDigital. In this role, you will have the opportunity to work with multiple clients from various industries to help streamline their process, provide guidance, and day-to-day support for their leave of absence administration needs.

Essential Duties and Responsibilities (include but are not limited to):

• Manage the full cycle leave administration for all assigned clients.

• Develop and maintain relationships with their HR and benefits teams, managers, employees, and corporate counsel as needed.

• Effectively support all LOA administration cases to include general administration and compliance with Federal, State, and local regulations related to leaves including FMLA, CFRA, PDL, PFL, USERRA, ADA/ADAAA, and company specific leave programs such as Paid Parental Leave.

• Provide excellent customer service by ensuring timely responses while offering education along with expert guidance to all potential leave of absence inquiries.

• Monitor and identity opportunities for efficiencies within the client’s and OneDigital’s leave processes to ensure they are efficient and compliant.

• Assist with the onboarding process of new clients which may include attending implementation meetings, reviewing company policies, and supporting the team to organize and input necessary information for the new client partnership.

• Participate in and support the team with specific projects as it relates to leave administration and compliance.

• Work closely with clients to provide suggestions and guidance as it relates to leave policy, processes and specific employee scenarios that may need additional attention.

• Coach managers on leave policy and processes and properly engage with employees in the interactive process and accurately document the process concerning reasonable accommodations.

• Provide Leave of Absence reports to clients ad hoc and as scheduled.

• Attend educational webinars and workshops to continue to stay up to date on the changing environment of leave of absence administration.

Qualifications, Skills and Requirements:

• Demonstrates proven project management skills and the ability to multi-task by managing the moving parts and priorities of multiple clients.

• A sense of urgency and exceptional communication skills (oral and written) with a desire to build long, lasting relationships.

• Innovative, adaptable collaborator able to adjust focus and attend quickly to changes in team priorities.

• Sound judgment that is consistent with standards, practices, policies, procedures, regulations, or government (Federal and State) law.

• Detail oriented with strong research and analytical skills and the interest in continued growth and learning.

• The ability to work with a variety of personalities at all levels throughout the firm.

• Independent judgment, a high level of confidentiality, and the ability to work in an interdisciplinary environment.

Education, Training and Experience:

• Minimum of 5 years of experience managing high volume of Leaves of Absence administration for mid to large size companies with employees in multiple states.

• Experience working with a variety of clients including C-level executives.

• Technology background experience in benefit administration, payroll or HRIS reporting systems.

• Strong Knowledge of Federal, State, and local regulations related to leaves including FMLA, state specific entitlements, USERRA, ADA/ADAAA, company specific leave programs and all associated wage replacement options.

• Excellent proficiency with Microsoft Office Products and with a focus on Excel reporting functionalities and leave of absence management systems. Experience with AbsenceSoft a plus.

• Ability to speak and write in Spanish a plus.

Target Pay for this role: $70,000 - $80,000

Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.
To learn more, visit: www.onedigital.com/careers

OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.

OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, “protected characteristics”). A copy of the Federal EEO poster is linked here.

Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant:

City and County of San Francisco

City of Los Angeles

County of Los Angeles

Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or ‘ban the box’] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.

In short, we believe in hiring the most qualified applicant for the position, regardless of background.

This posting will remain live while OneDigital is actively accepting applications. Once candidates have been selected, the posting will be removed.

We kindly ask that external recruiters, agencies, and search firms do not contact our hiring managers or employees directly regarding open positions. All candidate submissions must go through our official application process and must be made aware to our internal Talent Acquisition team to verify candidate ownership.

Unsolicited resumes or candidate profiles sent to OneDigital without a prior signed agreement will be considered the property of OneDigital. In such cases, OneDigital reserves the right to pursue and hire those candidates without any financial obligation to the agency or recruiter.

OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow.

If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.

Thank you for your interest in joining the OneDigital team!