Manager, Business Development - Cosmetics and Hygiene

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

• The Business Development Manager is responsible for the direction and management of a team of sales and customer service agents who support our Cosmetics & Hygiene site.
• Collaborates with the senior management team to develop and defines sales strategies for achieving sales goals 
• Manage the Customer Service function in support of sales and client invoicing 
• Defines, tracks, and manages sales teams KPI/Metrics; financials, activities, pipeline, prospecting 
• Maximize efficiencies of customer service organization to ensure ultimate client satisfaction 
• Generate leads and sales through client and prospect relationship development. 
• Close sales on prospective clients and maintain functional relationship with major accounts. 
• Develop relationships with current clients to maintain business and obtain additional business from other areas within the account and referrals. 
• Obtain master service agreements with perspective clients. 
• Market research to assist in annual marketing and sales plan and assist the business development team with marketing ideas. 
• Attend annual conference and assist with organization and implementation of marketing and sales activities and follow up on leads from referrals, trade shows, advertising, and the Company’s website.
• Generate proposals for existing clients and prospects. 
• Follow-up with new clients to ensure that the Company is meeting their needs and to expand business within a current client’s organization. 
• Discuss with management new trends or new programs that should be explored that will improve or enhance the business and increase sales.

• Bachelor’s degree in relevant field in science or engineering AND experience in a clinical research environment preferred
• 7+ years working in business development or sales 
• Master’s degree in relevant field in science, engineering, or business
• Business development experience in a CDMO environment preferred 
• 3+ years of previous supervisory experience
• Leadership capabilities
• Strong verbal and written communication skills
• Ability to handle multiple competing priorities.
• This role requires up to 40% travel for meetings, training, and business needs within the United States

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back.  Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.