Manager, Cybersecurity Operations NA (Remote)

What You’ll Be Doing

• Lead and manage the Security Operations and Incident Response team, ensuring effective monitoring, investigation, and resolution of security alerts and incidents.

• Actively participate in high-priority incident response efforts, guiding containment, eradication, and recovery activities.

• Develop and implement processes for root cause analysis and corrective actions to prevent recurrence of incidents.

• Design and drive improvements in detection and response workflows, including automation, runbooks, and SOPs.

• Identify and strengthen cybersecurity tooling and visibility to enhance threat detection and prevention capabilities.

• Integrate threat intelligence into operational processes and ensure the team is equipped to respond to emerging threats.

• Collaborate with IT, Security Architecture, and Business teams to align response strategies and improve organizational resilience.

• Oversee the development of incident and metric reporting to improve visibility, accountability, and executive communication.

• Foster a culture of continuous improvement by mentoring team members and developing their technical and analytical skillsets.

• Lead readiness activities such as tabletop exercises, playbook reviews, and cross-functional coordination to ensure preparedness.

What You’ll Need to Succeed

Requirements

• Batchlor Degree

• Leadership experience – managing a team and talent development.

• 8+ years experience with incident response, monitoring and responding to alerts and dealing with all things cyber security & response.

• Proven leadership experience in Security Operations and Incident Response, with a strong background in managing technical teams.

• Extensive hands-on expertise with modern cybersecurity tools including EDR, SIEM, firewalls, WAF, identity platforms, and cloud security.

• Strong analytical and problem-solving skills and ability to guide teams through complex investigations and process improvements.

• Demonstrated ability to drive action and influence outcomes across fast-paced, cross-functional environments.

• Experience integrating threat intelligence into operational workflows and developing proactive detection strategies.

• Excellent communication and facilitation skills, with the ability to translate technical findings into business-relevant insights.

• Track record of developing and mentoring cybersecurity professionals, fostering growth and team cohesion.

• Experience building and optimizing incident response playbooks, runbooks, and automation pipelines.

• Ability to balance strategic planning with hands-on execution, adapting to evolving threats and business needs.

• Strong team-first mindset with a passion for building resilient, high-performing security operations capabilities.

HIRING SALARY RANGE: $112,000 – 150,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.