Manager, Enterprise & GMN Inside Sales

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

• Coach and develop your team in real-time by listening to calls, sitting side-by-side on strategy sessions, running live prospecting blocks, and demonstrating what great outbound looks and sounds like
• Lead from the front by picking up the phone yourself, getting into strategic accounts with your reps, and modeling the behavior and work ethic you expect from your team
• Own pipeline and performance accountability by driving qualified meetings, funnel progression, and strategic pipeline quality through people development rather than micromanagement
• Build and shape team culture by understanding what motivates each person, creating an environment where people are competitive, collaborative, and genuinely excited to come to work
• Evolve outbound strategy by bringing fresh thinking to account approach, messaging, and sequencing based on real front-line intelligence and collaboration with the Transformation & Strategy pod
• Use data to drive action by translating analytics into coaching moments, strategy shifts, and tactical adjustments—always understanding the why behind the numbers
• Attract and retain top talent by building a reputation as a leader who develops careers, not just quota attainment, and creates an environment where A-players thrive
• Identify and develop high-potential reps by recognizing talent early, accelerating their growth, and creating pathways for promotion into AE roles and elevated positions
• Diagnose and solve problems by staying curious about your team's accounts, the market, and the business—asking why before prescribing solutions
• Earn trust through results by consistently meeting pipeline targets, improving rep performance over time, and maintaining low attrition through genuine investment in your team's growth

• Deep enterprise sales expertise with shown understanding of complex sales cycles, buying committees, and how top-of-funnel activity translates into closed revenue
• Coaching-first leadership philosophy with a track record of making every person on your team measurably better—shorter ramp times, higher conversion rates, greater confidence
• Shown talent development and retention with a reputation for recruiting skilled individuals and establishing teams that people want to join and don't want to leave
• Creative outbound instincts with the ability to bring fresh ideas to messaging, account strategy, and breaking into accounts that seem impenetrable
• Willingness to get in the pit by picking up the phone yourself and demonstrating the standard you expect—you don't ask your team to do anything you wouldn't do
• Strong analytical capabilities combined with emotional intelligence—you're data-literate but use data as a coaching tool, not a substitute for being present with your team
• High emotional intelligence with the ability to read people, adapt your coaching style, and know when to push and when to support
• Familiarity with sales tools including Salesforce, modern sales engagement platforms (Outreach, Salesloft), TitanX, and comparable dialing and prospecting tools
• Experience scaling inside sales teams through periods of growth or transformation, with a track record of promoting reps into elevated roles
• Natural curiosity and critical thinking with the ability to see patterns, identify trends, and collaborate across teams to refine strategy based on front-line intelligence

Location

The US national base salary range for this position is from 

The national range provided includes the base salary that Amex GBT expects to pay for the role.  Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.

In addition to base salary, the anticipated range of which is posted above, this role is eligible for a sales incentive plan based on specific sales' roles.

For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Benefits at a glance

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!