Manager, Platform Engineering

WHO WE ARE

Apex Fintech Solutions (AFS) powers innovation and the future of digital wealth management by processing millions of transactions daily, to simplify, automate, and facilitate access to financial markets for all. Our robust suite of fintech solutions enables us to support clients such as Stash, Betterment, SoFi, and Webull, and more than 20 million of our clients' customers. 

Collectively, AFS creates an environment in which companies with the biggest ideas in fintech are empowered to change the world. As a global organization, we have offices in Austin, Dallas, Chicago, New York, Portland, Belfast, and Manila.

If you are seeking a fast-paced and entrepreneurial environment where you'll have the opportunity to make an immediate impact, and you have the guts to change everything, this is the place for you. 

AFS has received a number of prestigious industry awards, including:

• 2021, 2020, 2019, and 2018 Best Wealth Management Company - presented by Fintech Breakthrough Awards

• 2021 Most Innovative Companies - presented by Fast Company

• 2021 Best API & Best Trading Technology - presented by Global Fintech Awards

ABOUT THIS ROLE

We are seeking a skilled and experienced Manager, Platforming Engineering to join our dynamic team. If you are passionate about distributed systems and have expertise in message queueing systems like Kafka, RabbitMQ, IBM MQ, or Google PubSub, we want to hear from you!

You will help deploy, maintain, and support these technologies, enabling application teams to deliver their services efficiently and reliably. You’ll play a key role in driving service migration to managed offerings on Google Cloud Platform (GCP) and designing multi-region deployments to meet application requirements.

This role requires not only strong technical and operational expertise but also excellent team leadership skills and the ability to navigate ambiguous requirements. A successful candidate will be deeply operationally focused, maintaining stability while balancing proactive planning with reactive incident resolution in a fast-paced environment.

Duties/Responsibilities

• Lead and mentor a team focused on delivering stable, secure, scalable, and highly available message queuing platforms and other operational services.

• Work closely with stakeholders to align priorities, resolve roadblocks, and ensure your team continues to deliver high-value operational support.

• Foster a culture of accountability, technical excellence, and continuous improvement among team members.

• Oversee the and continuously improve the deployment, configuration, maintenance, and support of message queuing services like Kafka, RabbitMQ, IBM MQ, Google Pub/Sub, as well as MongoDB.

• Ensure all systems are effectively monitored and that any incidents are triaged, resolved, and documented to continually improve operations.

• Migrate from self-managed services to managed GCP offerings, ensuring minimal disruption and improved operational efficiency.

• Define and implement effective multi-regional requirements and service deployment strategies.

• Explore and evaluate emerging technologies to support operational modernization and scalability efforts.

• Act as a technical liaison for application teams, helping understand the actual requirements that they may not fully understand themselves.

• Deliver service and support to application teams balanced with operational improvements and project deliverables.

• Improve system observability with robust monitoring, alerting, and incident management practices.

• Conduct post-mortems to drive process improvements, reduce downtime, and improve responsiveness during incidents.

• Proactively address technical debt and identify opportunities for automation to minimize manual effort.

• Participate in Scaled Agile Framework quarterly planning sessions, ensuring your team’s priorities align with business goals.

• Balance longer-term strategic projects with day-to-day operational needs, including reactive incident management.

Education and/or Experience

• BA, BS, MS in Computer Science, Engineering or related technology field (or equivalent experience) required

• 5+ years of prior work experience

• Strong Linux administration experience, including troubleshooting, system tuning, and scripting.

• Proven background managing operational teams in a technical or infrastructure-heavy environment.

• Hands-on experience with configuration management tools like Salt or Ansible.

• Experience implementing and supporting resilient, multi-regional infrastructure.

Required Skills/Abilities

• Knowledge of message queuing platforms like Kafka, RabbitMQ, IBM MQ, and Google Pub/Sub.

• Robust knowledge of monitoring and observability tools to identify issues and prevent system downtime.

• Ability to effectively balance proactive and reactive work.

• Problem-solving and communication skills, with the ability to translate ambiguous requirements into actionable steps.

• A passion for driving automation, streamlining operations, and modernizing legacy systems.

Work Environment

• This job operates in a hybrid, office environment 3 days per week.

#engineering #mid-senior #full-time #LI-LN1 #APEX

​Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Our Rewards

We offer a robust package of employee perks and benefits, including healthcare benefits (medical, dental and vision, EAP), competitive PTO, 401k match, parental leave, and HSA contribution match. We also provide our employees with a paid subscription to the Calm app and offer generous external learning and tuition reimbursement benefits. At AFS, we offer a hybrid work schedule for most roles that allows employees to have the flexibility of working from home and one of our primary offices.

EEO Statement

Apex Fintech Solutions is an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, or any other protected characteristic. Our hiring practices ensure that all qualified applicants receive fair consideration without regard to these characteristics.

Disability Statement

Apex Fintech Solutions is committed to creating an inclusive and accessible workplace for all candidates, including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodations to participate in the application or interview process, please submit your request via the Candidate Accommodation Requests Form. We will work with you to provide the necessary accommodations to ensure your full participation in our hiring process.