Manager of Privacy Compliance

The Team: 

Upstart’s Privacy and Data Governance Risk team is responsible for building and operating a scalable, risk-based privacy program that supports our AI-powered lending platform. The team partners closely with Engineering, Product, Data Science, Data Analytics,Information Security, Legal, and Compliance to ensure responsible data use, regulatory alignment, and privacy-by-design across Upstart’s products and machine learning lifecycle.

As the Manager of Privacy Compliance  at Upstart, you will play a critical role in shaping and maturing the company’s privacy program. You will embed privacy controls into AI/ML systems, financial products, and data pipelines while enabling innovation and supporting compliance with complex financial and privacy regulations.

How you’ll make an impact

• Build, manage, and mature Upstart’s privacy program in alignment with consumer finance and privacy regulatory requirements.
• Partner with Product, Engineering, Data Science, Data Analytics, Legal, Security, and Compliance to embed privacy-by-design into AI models, underwriting workflows, data pipelines, and new product features.
• Lead privacy risk and impact assessments (DPRAs/PIAs/DPIAs) for new product launches, machine learning models, new data sources, consumer-facing financial products, and emerging technologies.
• Support privacy aspects of model governance, explainability, algorithmic fairness reviews, and data lifecycle management.
• Maintain enterprise privacy documentation, including records of processing activities, data flow diagrams, and system-of-record artifacts to support audits and regulatory expectations.
• Collaborate with Security and Compliance on data safeguards, access controls, vendor assessments, and privacy incident response activities.

Minimum Qualifications 

• Bachelor’s degree in law, business, information systems, computer science, or related discipline (or equivalent experience).
• 5+ years of privacy, compliance, risk, or data governance experience within fintech, financial services, AI/ML, or other highly regulated environments.
• Strong working knowledge of:
• Experience conducting DPRAs/PIAs/DPIAs, managing privacy controls, and partnering with technical teams.
• Ability to translate regulatory requirements into actionable requirements for engineering and data science.

Preferred Qualifications

• Professional privacy certifications such as CIPP/US, CIPM, or CIPT.
• Experience supporting credit decisioning, lending, underwriting, fraud prevention, or financial operations.
• Familiarity with model governance, automated decision systems, and AI/ML lifecycle processes.
• Experience supporting regulatory examinations, internal audits, or external audits.
• Knowledge of modern cloud architectures, data platforms, machine learning tooling, and generative AI

Position location This role is available in the following locations: Remote 

Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions’ cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.

What you'll love: 

• Competitive Compensation (base + bonus & equity)
• Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart 
• Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year
• Employee Stock Purchase Plan (ESPP)
• Life and disability insurance
• Generous holiday, vacation, sick and safety leave  
• Supportive parental, family care, and military leave programs
• Annual wellness, technology & ergonomic reimbursement programs
• Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering
• Catered lunches + snacks & drinks when working in offices

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