Manager, Revenue Cycle Operations - (SNH)

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. 

As our Manager, Revenue Cycle Operations, you will help managers and processes to achieve metrics and drive continuous improvement of customer experience. Every day you will, identify and implement change as necessary, function as a liaison to the client and provide strong leadership to the overall call center team. To thrive in this role you must, commit to excellence through continuous staff development and engagement, service, knowledge, skills, and moral.

Here is what you will experience working as a Manager, Revenue Cycle Operations:

• Effective leadership and analytical skills include working knowledge of coaching, staffing models, and scheduling.
• Expert in insurance processes and patient billing, enhancing operational efficiency and revenue cycle performance
• Exceptional ability to partner with other departments within the organization to drive results.
• Ability to mentor and build relationships to effectively manage group and interpersonal conflict situations,
• Strong interpersonal, written, and oral communications skills – including statistical report writing.
• Exhibits strong leadership skills that enhance team performance, optimize metrics, and ensure high-quality outcomes
• Computer skills: Microsoft outlook and word with advanced excel skills.

Required Skills:

• Bachelor of arts or science degree or higher preferred
• 3-4 years in supervisor and above role
• 5-8 years in revenue cycle operations

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

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To learn more, visit: R1RCM.com

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