Manager Sales Operations

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!
We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
The Operations Manager will be responsible for directing one or more complex projects through implementation in order to meet the business requirements, customer needs and defined drivers. The Operations Manager will ensure successful launch/deployment of various products. This position is the focus to which all processes, communication, accountabilities and procedures are filtered through to ensure an aligned team effort. The key focus of this position is overall management of projects across multiple business groups and ensuring delivery of specific business/customer functionality that is on time.
Responsibilities
Develop and implement operational strategies and goals aligned with company objectives
Monitor and analyze operational performance to identify areas for improvement
Partners to develop/deliver communications regarding the progress, accountabilities and gaps in the progress of assigned projects
Prepares requests for proposals and conducts all necessary meetings to facilitate selection of project services/products.
Communicate with Business Leaders, written and verbal
Project Management:
Directly responsible for managing and overseeing projects: scope, schedule, risk, human resources, communications, procurement, change and methods for measuring results.
Coordinates resources to consistently deliver high quality products and services on time.
Develops timetables for implementation, monitors and performs strategic analysis for the projects and team results
Researches and makes recommendations on procedures to enhance operational efficiencies.
Assembles and coordinates project team members; assigns individual responsibilities.
Knowledge of the techniques for managing cross-functional teams.
Skilled in planning and preparing effective written communications, ideas and concepts
Ability to synthesize project information and establish the appropriate scope of a project.
Ability to apply strong project management skills and methodologies.
Qualifications
A Bachelor's degree in Business (or Management) or Work Experience - Minimum 7+ years of OPS Management/
Project Management
Telecommunications Industry Experience
Extensive knowledge of Microsoft Office and Project
Experience with Executive presentation skills to draft professional, formal briefing material.
Highly developed interpersonal, written and verbal communications
Collaborates with key stakeholders outside own area of expertise
Uses professional concepts and company objectives to resolve complex issues in creative and effective ways.
Demonstrated analytical and problem-solving skills.
Ability to interpret data analyses for operational insights. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results.
Ability to work independently and with others at all levels within the organization
Demonstrated facilitation skills and ability to manage meetings with project team members
Determines methods and procedures on new assignments and may coordinate activities of other personnel
Project management training/certification; Project Management Professional (PMP) a plus
Strong understanding of cable industry, digital solutions or customer experience
Knowledge of Sales Force and Business
At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in New York is $102,816.00 - $168,912.00 /year. For other locations, please inquire with your recruiter. The rates/ranges provided herein are the anticipated pay at the time of hire, and do not reflect future job opportunity.
We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.
Nearest Major Market: Brooklyn
Nearest Secondary Market: New York City