Marketing Operations Manager, Paid Social

CRAFT MEETS COMFORT. At Resident, we believe your living space shouldn’t just look good, it should feel good. That’s why we’ve created a house of brands that focuses on quality materials, timeless style, and most importantly, comfort. Our current brands include the award-winning Nectar, DreamCloud, Awara, and Siena products and we continue to invest in new categories to broaden our offering and address our customer's needs. Since our inception in 2017, Resident has become one of the fastest-growing, scaled, and profitable omnichannel retailers in North America. We are a disruptor in the broader home furnishings category underpinned by deep and proven expertise in data science & analytics, performance marketing, and e-commerce technology. As our business continues to grow, we are focused on building world-class retail, finance, operations, logistics, data science, performance marketing, and customer success-driven teams that thrive in a modern work environment.

At Resident, our staff is dedicated to the values of Excellence, Customer Love, Big Thinking, Inclusivity, and Forward Momentum.

To be considered for this remote opportunity, you must reside and be authorized to work within the United States.

Job Overview:

We’re looking for a Marketing Operations Manager, Paid Social to ensure flawless execution and delivery of paid social campaigns across Meta, TikTok, Pinterest, and other platforms. In this role, you’ll be responsible for managing the end-to-end operational flow of our social advertising—uploading ads, launching campaigns, monitoring delivery, troubleshooting issues, and ensuring every campaign runs smoothly and efficiently.

Reporting to the VP of Growth, you’ll collaborate closely with channel strategists, creative, and analytics teams to bring paid social plans to life. You’ll ensure campaigns are built accurately, launch on schedule, adhere to best practices, and deliver according to performance and compliance standards.

What You’ll Be Doing:

• Support the execution of paid social campaigns across Meta, TikTok, Pinterest, and other platforms
• Upload and QA ads, ensuring accurate setup, tracking, and adherence to naming conventions
• Monitor campaign delivery, pacing, and performance to flag and help resolve technical or delivery issues
• Collaborate with creative and analytics teams to ensure assets, tracking links, and reporting are correctly implemented
• Assist with troubleshooting pixel, tracking, and attribution issues in coordination with analytics and engineering teams
• Maintain organized records of campaigns, creatives, audiences, and budgets across all paid social platforms
• Prepare regular performance and pacing reports for review by senior team members
• Stay current on platform updates and ad policy changes to ensure compliance and operational excellence
  

Skills/Qualifications:

• 3+ years of experience supporting paid social campaign execution across Meta, TikTok, Pinterest, and other major platforms
• Bachelor's Degree in Marketing, preferred
• Strong understanding of Ads Manager tools, campaign setup processes, and ad trafficking best practices
• Proven ability to QA, troubleshoot, and resolve campaign setup or delivery issues quickly and accurately
• Familiarity with tracking tools (UTMs, pixels, APIs) and experience ensuring accurate data flow and attribution
• Highly organized with strong attention to detail and the ability to manage multiple campaigns simultaneously
• Effective communicator and collaborator across creative, analytics, and growth teams
• Comfortable working in a fast-paced environment with shifting priorities and tight deadlines

What We Offer (subject to eligibility requirements):

• Remote-first workplace (since 2016!)
• Competitive salary
• Annual bonus potential
• Health, Vision & Dental Insurance
• HSA company contributions
• 401K with company match component
• “Take what you need” PTO
• Wellness benefits
• WFH office and cell phone/internet stipend
• A FREE MATTRESS plus an awesome Friends and Family discount!

If you reside in a state or location where pay transparency laws or regulations have been adopted please read the following: The salary for this position is $80,000-$100,000. We carefully consider a wide range of compensation factors, including your background, skills, qualifications, experience, geographic location and other non-discriminatory factors. These considerations can cause your compensation to vary. [Additionally, this role might be eligible for discretionary bonuses or commission payments]. For more information regarding the pay range applicable for this position, please contact us at [email protected]

Resident is a privately held US-based Company with remote employees in the US and the UK, and an office in Tel Aviv, Israel. Learn more at: https://www.residenthome.com

Resident is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

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