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The Associate Product Manager will support non-human product offerings, execute product strategy, and collaborate with cross-functional teams to enhance these offerings, while managing product backlogs and driving customer-centric product development.
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Who we are:
Field Nation brings companies and service professionals together through an integrated, easy-to-use platform. We support businesses looking to grow their service offerings while also empowering technicians to leverage their skills on their own terms. Our mission is to help the service delivery industry do great work, and we live that mission by doing great work for the companies and service professionals that depend on us.
Why is this role important to Field Nation?
The Marketplace Development Representative (MDR) is the first point of contact for prospects entering the Field Nation ecosystem. MDRs respond to inbound interest generated through marketing channels and programs. They qualify leads, triage demand, and either hand off to Sales or get prospective buyers on the right path toward success with the Field Nation platform, ensuring a clear and confident transition to the appropriate team based on their needs.
This role is essential to ensuring a seamless prospect experience and maximizing the conversion of hand-raisers into high-value customers. The MDR is part of the Revenue Marketing team and is critical for supporting pipeline conversion and buyer success through timely follow-up, qualification, and effective lead routing. This is an ideal role for someone looking to grow into sales, customer success, or demand generation.
What you'll get to do:
- Respond to inbound leads quickly via phone, email, and LinkedIn, using campaign/source context to personalize outreach and schedule intro meetings.
- Conduct intro meetings to pre-qualify leads, assess fit and urgency, and provide basic education on Field Nation’s marketplace model.
- Evaluate buyer needs to determine whether to route them to Sales or support them through a transactional path.
- Schedule and facilitate smooth handoffs to Sales by ensuring clear knowledge transfer and maintaining accurate, real-time CRM data.
- Collaborate with Marketing and Sales to share lead insights, improve funnel performance, and align on qualification and handoff criteria.
You might be a good fit if you have:
- 1+ years of experience in sales, lead generation, or customer service, preferably in tech marketplaces or high-velocity environments
- Strong communication, active listening, and adaptability in fast-paced settings
- Proficient with CRM and sales tools such as Salesforce, Outreach, LinkedIn Sales Navigator, and ZoomInfo
Why we think you'll love it here:
- Unlimited paid time off
- Annual vacation bonus - yes, we’ll pay you a bonus to take paid time off!
- Individualized growth + development plans
- Strong values around work/life balance
- Community involvement opportunities
- Competitive benefits: medical, dental, vision, paid parental leave + 401K
- Exposure to cutting-edge technologies to solve meaningful problems
Come as you are:
At Field Nation, we believe work is about more than checking the right boxes. If you don’t meet 100% of the requirements for this role, but still feel you’d be a good fit, we want to hear from you! We review all applications and may even have another open position where you are the perfect fit.
Employment is contingent on passing a pre-employment background check. Your written consent will be obtained prior to a background check being performed.
#LI-REMOTE
What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
