The role involves supporting customers in building and optimizing Microsoft Identity Manager environments, providing strategic guidance, leading architectural design sessions, and troubleshooting performance issues.
Well rounded MIM Arch and/or EngineerCore Accountabilities:
• Supporting customers with building, deploying, operating, and optimizing complex enterprise environments
• Provide best practice guidance on setting up and maintaining a solid MIM environment
• Communicating strategies, tactics, remediation etc. with C-Suite executives and stakeholders
• Develop and implement support strategies to reduce incidents, increase availability, or accelerate deployments
• Lead critical situations including documented action plans and updates for stakeholders
• Initiate and participate in triage and post-incident meetings to resolve customer problems
• Conceptualize, lead and drive Architectural Design Sessions (ADS), Proof on Concepts (POC) and establish best practices on Deployment Planning Sessions (DPS) Primary work includes:
• Standard Product Work Shops - Training
• In-Depth Product Reviews - White Board (Chalk Talk) Sessions
• Health Checks / Assessments
• Post Operational Review of Product Implementations
• Product Upgrade / Migration Assessments • Systems Performance Reviews
• Act as the primary onsite technical contact, providing customer visibility, technical support, and problem resolution for corporate customers Required
Experience: MIM and Active Directory Services
• Advanced understanding of organizational units and directory structure, common object types (user, group, contact, etc.), commonly used attributes, permissions and inheritance Microsoft Identity Manager 2016 Sync
• Fluency with common management agent types (ADDS, SQL, MIMMA), synchronization (CS <-> MV <-> CS), attribute flow precedence and AADConnect Microsoft Identity manager 2016 Service/Portal
• Understanding of traditional (policy driven) and scoping filter based inbound/outbound synchronization rules, criteria-based sets, workflows, specifically action workflows
• Well versed in set transition and request based management policy rules and MIM self-service password reset (SSPR) Troubleshooting/Performance
• Solid understanding of search requests and how MIM processes requests and scaling
• Understanding of IIS, SQL (instances, basic permissions, aliases, etc.), PowerShell scripting
• Fundamentals for Windows Server environment (event logs, running processes, etc.
• Supporting customers with building, deploying, operating, and optimizing complex enterprise environments
• Provide best practice guidance on setting up and maintaining a solid MIM environment
• Communicating strategies, tactics, remediation etc. with C-Suite executives and stakeholders
• Develop and implement support strategies to reduce incidents, increase availability, or accelerate deployments
• Lead critical situations including documented action plans and updates for stakeholders
• Initiate and participate in triage and post-incident meetings to resolve customer problems
• Conceptualize, lead and drive Architectural Design Sessions (ADS), Proof on Concepts (POC) and establish best practices on Deployment Planning Sessions (DPS) Primary work includes:
• Standard Product Work Shops - Training
• In-Depth Product Reviews - White Board (Chalk Talk) Sessions
• Health Checks / Assessments
• Post Operational Review of Product Implementations
• Product Upgrade / Migration Assessments • Systems Performance Reviews
• Act as the primary onsite technical contact, providing customer visibility, technical support, and problem resolution for corporate customers Required
Experience: MIM and Active Directory Services
• Advanced understanding of organizational units and directory structure, common object types (user, group, contact, etc.), commonly used attributes, permissions and inheritance Microsoft Identity Manager 2016 Sync
• Fluency with common management agent types (ADDS, SQL, MIMMA), synchronization (CS <-> MV <-> CS), attribute flow precedence and AADConnect Microsoft Identity manager 2016 Service/Portal
• Understanding of traditional (policy driven) and scoping filter based inbound/outbound synchronization rules, criteria-based sets, workflows, specifically action workflows
• Well versed in set transition and request based management policy rules and MIM self-service password reset (SSPR) Troubleshooting/Performance
• Solid understanding of search requests and how MIM processes requests and scaling
• Understanding of IIS, SQL (instances, basic permissions, aliases, etc.), PowerShell scripting
• Fundamentals for Windows Server environment (event logs, running processes, etc.
Top Skills
Active Directory Services
Iis
Microsoft Identity Manager
Powershell
SQL
Windows Server
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Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
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