Support, deploy, maintain, and troubleshoot client and internal network environments across LAN, WAN, VPN, wireless, firewalls, switching, routing, and IP voice. The role handles escalated incidents, projects, upgrades, monitoring, documentation, automation, vendor coordination, and client collaboration. It also provides guidance to junior team members and participates in an on-call rotation.
Network Engineer
We help clients strengthen operations, improve efficiency, and protect the technology systems they depend on every day.Why Join DAS Health
- Employment Type: Full-Time
- FLSA Status: Exempt
- Department: MSP
- Work Location: 100% Remote within the United States
- Support client data and voice networks through escalated incidents, assigned projects, and day-to-day tasks
- Work directly with clients, partners, vendors, and internal teams on professional services projects, troubleshooting, deployments, upgrades, and network changes
- Program, configure, and troubleshoot enterprise-grade WAN, LAN, VPN, wireless, firewall, switching, routing, and IP voice technologies
- Analyze network monitoring, reporting, logging, and debug data to identify issues and restore service quickly
- Maintain WAN and LAN availability using monitoring and management tools, coordinating with carriers or vendors when needed
- Document network configuration changes and maintain process documentation in alignment with established change processes
- Maintain network templates and standards consistent with industry and DAS Health best practices
- Support automation and process standardization efforts that help improve service restoration and delivery
- Assist with discovery, recommendations, and planned client work while collaborating with cross-functional teams
- Provide support, training, and guidance to junior team members as needed
- Participate in an on-call rotation for off-hours escalations
- Bachelor’s or Associate’s degree in Information Technology or a related field, or equivalent work experience that includes network administration and data center engineering
- Hands-on experience managing and troubleshooting LAN, WAN, VPN, wireless, firewall, switching, routing, IP voice, network services, and application or network protocols
- Experience with Cisco routing, firewalling, switching, and wireless technologies
- Experience supporting branch networks and troubleshooting across multi-site environments
- Ability to analyze reporting, logging, and debug data to troubleshoot network issues and support rapid service restoration
- Strong written and verbal communication skills with the ability to work effectively with business, technology, client, partner, and vendor groups
- Strong documentation skills and attention to detail
- Excellent time management, task prioritization, and ability to manage competing priorities
- Ability to work independently while collaborating effectively within a team environment
- Professional, self-starting approach with the ability to understand assigned work quickly and operate with minimal supervision
- Ongoing knowledge of network engineering best practices, IT infrastructure, applications, security implications, and related industry developments
- CCNA or equivalent certification, or higher-level networking certifications
- Minimum of 5 years of networking experience
- Experience in a healthcare IT, managed services, technology services, network vendor, or multi-client support environment
- Experience or training with Juniper, Meraki, SonicWall, Palo Alto, and Fortinet technologies
- MSP experience supporting multiple clients or branch network environments
- Cloud networking exposure
- Knowledge of scripting languages such as Python or Perl
- Knowledge of ITIL principles
We help clients strengthen operations, improve efficiency, and protect the technology systems they depend on every day.Why Join DAS Health
- 100% remote opportunity within the United States
- Unlimited Flexible Paid Time Off (PTO)
- Comprehensive health, dental, vision, life, and disability insurance
- 401(k) with company match
- Employee Assistance Program and wellness support resources
- Professional development and career growth opportunities
- Meaningful work supporting healthcare organizations and the technology systems they rely on
- Hands-on exposure to a wide range of network technologies and client environments
- Collaborative, supportive, and customer-focused culture
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What you need to know about the Austin Tech Scene
Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.
Key Facts About Austin Tech
- Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
- Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
- Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
- Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
